Shottenkirk Chrysler Dodge Jeep Ram Prosper
Prosper, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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All in all everyone I worked with was helpful and did what they could to make my deal work. We hit a couple of snags with timing that was out of their control but in the end it all worked out and I love what they could to make my deal work. We hit a couple of snags with timing that was out of their control but in the end it all worked out and I love my van. More
The entire experience was easy and went as planned. No high pressure and the salesman was very knowledgeable. The papers that I had to sign were complete and I had no issues with the finance team expla No high pressure and the salesman was very knowledgeable. The papers that I had to sign were complete and I had no issues with the finance team explaining what I was signing. Craig called me days after the purchase and made grounding my Lease easy as well. I appreciate the effort in the new vehicle buying experience. More
Car buying process was relatively easy, however, I still haven’t received my final new car paperwork. I have called the dealership twice and keep being told that someone from Finance will call me back but n haven’t received my final new car paperwork. I have called the dealership twice and keep being told that someone from Finance will call me back but no one has. It’s been three days since I purchased. More
Austin did a great job keeping me informed and walking me through what to expect during the process of having a warranty item replaced. I would recommend these guys to anyone looking to have any service through what to expect during the process of having a warranty item replaced. I would recommend these guys to anyone looking to have any service done. More
Jeff was easy to work with and had great communication with me when coming in at the tail end of a frustrating moment. He got the simple repairs scheduled quick for me and made sure it was taken care of with me when coming in at the tail end of a frustrating moment. He got the simple repairs scheduled quick for me and made sure it was taken care of without hassle. More
Great service! I went in for an oil change and tire rotation. Ryan made sure my spare was rotated too! He is super helpful and made me feel like my Jeep was in grea I went in for an oil change and tire rotation. Ryan made sure my spare was rotated too! He is super helpful and made me feel like my Jeep was in great hands. More
Perfect credit and negotiations need not apply at this dealership. Guarantees consist of false advertisement of prices and waste of customers time. Every conversation with this horrible dealership increas dealership. Guarantees consist of false advertisement of prices and waste of customers time. Every conversation with this horrible dealership increases the price by an additional two thousand dollars. No one is on the same page, so depending on who you talk to is the price of the moment regarding the same vehicle. If a deal is reached, add on's that are not even discussed are forced onto the customer that involuntarily increases the vehicle price. If customer does not agree on the mandated add on's, it makes the customer ineligible for the desired vehicle. So if a waste of time and made up pricing is for you, then this is the dealership of your dreams! More
My service writer quit , Jordyn took over and it was seemless. She got the tech on track and communicated to me what was going on seemless. She got the tech on track and communicated to me what was going on More