Shottenkirk Chrysler Dodge Jeep Ram Prosper

Pleasant experience until we got to the end with signing. Everything became unprofessional, notably finance manager Bryce N. Had a rude demeanor and attitude when we asked him to explain the dozens of docume Everything became unprofessional, notably finance manager Bryce N. Had a rude demeanor and attitude when we asked him to explain the dozens of documents. No need for all that when I’m financing with y’all . Trey and Quinn were nice and pleasant to work with. Cars were clean and taken care of. Delaership location is kept up. Watch out for We-Owes and clarify all that you’re getting. We lost out because we trusted word of mouth’s. Left a bad taste at the end. More

1) Texting is not a good way to covey specific information about car repair. A real phone conversation is needed. 2) Have someone bring the car to the customer at the service bay and don’t make t information about car repair. A real phone conversation is needed. 2) Have someone bring the car to the customer at the service bay and don’t make them walk to find Thor car in the parking lot. 3) under previous management there was no fee for using a CC to pay. 4) Having a “convenience fee” to n tolls is one thing…having my convenience fee be 110% of the actual tolls is outrageous and an abuse of your customers. I have bought 3 Jeeps, I am not buying a fourth from…not from this dealership. Your Service is abysmal! More

Great experience. Love that everyone is so kind. Definitely worth the extra drive to Prosper. Love that everyone is so kind. Definitely worth the extra drive to Prosper. More

Excellent customer service! My new dealership of choice ! Thank you for putting customers first! Thanks My new dealership of choice ! Thank you for putting customers first! Thanks More

Trey was a great salesman to work with. He answered all our questions and was up front about everything. He answered all our questions and was up front about everything. More

Great job. Oscar helped ordering the parts needed, scheduling the service and was was very attentive. Car was done on time. Oscar helped ordering the parts needed, scheduling the service and was was very attentive. Car was done on time. More

After my first experience, I would have rated the service department much better. This time, I had to chase down my service rep constantly department much better. This time, I had to chase down my service rep constantly More

Live 2hrs away. Wanted quick paperwork. Waited too long for paperwork. After talking to salesman for 2 days about availability of vehicle, which he said was there on Wanted quick paperwork. Waited too long for paperwork. After talking to salesman for 2 days about availability of vehicle, which he said was there on the lot, the vehicle wasn’t there when I got there to pay for it. More

Dealership is clean, Jordyn addressed me on the drive, and kept me updated daily on the status of my vehicle. Not to mention the technicians craftsmen ship, my truck doesn’t fit in there car wash and bein and kept me updated daily on the status of my vehicle. Not to mention the technicians craftsmen ship, my truck doesn’t fit in there car wash and being a diesel it can difficult to it clean, he went ahead and gave my engine bay a dust off and all areas of work done, you could tell had been wiped down and cleaned. More

The coffee was much needed and great! The dearlership was understaffed so Marquis my agent was extra busy helping others. The dearlership was understaffed so Marquis my agent was extra busy helping others. More