Shottenkirk Chrysler Dodge Jeep Ram Prosper

Great experience. Mr Will helped a lot shout out to him and was very happy. Mr Will helped a lot shout out to him and was very happy. More

Lacey did a great job for my car and taking care very professionally. She communicates very nicely. professionally. She communicates very nicely. More

I saw the car online and called about it . Aaron was assigned to help me. He did a good job and we bought car. Aaron was assigned to help me. He did a good job and we bought car. More

One problem still persists. And it took me an hour just to pickup our vehicle. And it took me an hour just to pickup our vehicle. More

Service was great and he had good knowledge of the car as well and it’s functionality as well and it’s functionality More

Although my vehicle repairs were not completed in the 72 hours that my vehicle was at the shop, Austin made it right by completing a full detail on my Wagoneer. hours that my vehicle was at the shop, Austin made it right by completing a full detail on my Wagoneer. More

Our service advisor, Cody, was great. He got my car looked at right away. He communicated and made sure I knew what exactly needed to happen to my car. I will definitely go back to their He got my car looked at right away. He communicated and made sure I knew what exactly needed to happen to my car. I will definitely go back to their service department. More

I am so happy with my new Jeep Grand Cherokee L that I purchased from Shottenkirk. It is exactly what I was looking for, and everyone made the process very easy. Special shout out to Angelica in financing purchased from Shottenkirk. It is exactly what I was looking for, and everyone made the process very easy. Special shout out to Angelica in financing. She is very good at her job and so personable! More

The process was very smooth and easy, all the buy was very grateful. Thanks for everything very grateful. Thanks for everything More

Car dealership experiences are rarely good or great. They all play too many games, take too long, try to fleece you at every step of the process. Shottenkirk CDJR Prosper wasn't much different. The They all play too many games, take too long, try to fleece you at every step of the process. Shottenkirk CDJR Prosper wasn't much different. The Good: The young salesmen who worked with me were super nice. The Finance Manager wasn't overly pushy and the process didn't take an excessive amount of time (but still longer than I think it should). The Bad: I made an appointment on a Friday to come test drive a pre-owned car on a Saturday. They knew I was coming, even called me that morning to confirm. You'd think they'd have had the car washed for me. Nope. It was filthy The dirt actually obscured a decent size door ding I didn't notice until I bought the car and drove home. They tacked on fees for door edge guards and window tint which I had to negotiate to remove . . . but they never tinted the windows or installed the door edge guards in the first place. Their protection package ($895) has some decent features but some that are a waste and some that are not applicable. Why not ensure every pre-owned car sold has 2 key fobs (the one I purchased only came with one)?? It is because, like every other car dealer, their focus is on extracting maximum dollars from the customer rather than delivering great value and then charging a fair price. This is an industry problem, not just a Shottenkirk CDJR Prosper problem. But they are not much better than the average dealer. More