Shottenkirk Chrysler Dodge Jeep Ram Prosper

always do a good job, got to stop with the card surcharge, it makes zero sense to have it and need to stop doing it. surcharge, it makes zero sense to have it and need to stop doing it. More

I sat in my car for 10 mins no one came. My husband had to get out and find someone. We then got told someone would call and let us know the issue. 5 hours no call I called and 40 mins befor My husband had to get out and find someone. We then got told someone would call and let us know the issue. 5 hours no call I called and 40 mins before closing I received a return call that said my car would be ready by 6 More

Aaron, Tariq, and Alana, were absolutely fantastic! Best experience ever! Didn’t even feel like a car buying experience. Hands down top tier! Best experience ever! Didn’t even feel like a car buying experience. Hands down top tier! More

Do not buy from this dealership Jason Kline is a crook and falsified documents try to trick me to sign and took my sons down payment before the deal was done and would not give his money back until two da and falsified documents try to trick me to sign and took my sons down payment before the deal was done and would not give his money back until two days later. Beware bunch of liars!!! More

You’ll be hearing from my lawyer soon. I want a full refund from the misguidance and unnecessary services performed on my truck. I want a full refund from the misguidance and unnecessary services performed on my truck. More

Very nice place to deal with. I felt like they will go beyond just selling you a car. Great service, thank yall. I felt like they will go beyond just selling you a car. Great service, thank yall. More

After 4 days in this dealership would have gotten a zero. There was some machanical issues, second battery was not connected. But the customer service received afterwards changed our minds. Within the nex There was some machanical issues, second battery was not connected. But the customer service received afterwards changed our minds. Within the next 3 days mechanics came out to our house, Jeep was towed back and was fixed then driven back with the same amount of not a bit more gas. Also we were reimbursed for the first tow when the Jeep was stuck in the middle of the road. More

Amazing interaction. No hidden costs, very thorough and efficient from the sales team to finance. No hidden costs, very thorough and efficient from the sales team to finance. More

This is a review for the service center. Overall, they missed several marks. #1) The communication was not efficient. They use a texting service, but when I replied for a status, I was never Overall, they missed several marks. #1) The communication was not efficient. They use a texting service, but when I replied for a status, I was never contacted. I had to call to get an update. #2) Their pricing is much higher than other dealerships. 5 quarts of synthetic oil and filter/gasket is $129. The Toyota dealership down the street is $109 or $89 with coupon. #3) No car wash was provided…upon pickup of the vehicle I noticed it was not washed, to which the car porter responded that I had to ASK my service advisor for this…he ran it through the wash for me #4) windshield stickers…I had a Costco Tire sticker on my windshield, which was removed by the mechanic and thrown away…I asked him to locate it and he couldn’t #5) At time of service, I was not made aware that they charged a 3% credit card fee. I went to checkout and my invoice total was $473.94 but the cashier rang me up for $488.16. When I asked about the difference, they said it was due to their CC fee of 3%. I asked if I could use a debit card to avoid the fee and they said no, it would still apply. So, I offered to pay cash, to which they said they did not provide change, and I needed exact change to pay the invoice. Overall, I’m now considering taking my 2019 Chrysler to another dealership for service for all future maintenance. More

They always provide great service, professional, detailed and friendly. I only bring my truck here for service. and friendly. I only bring my truck here for service. More