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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,970 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,970 reviews

August 13, 2024

Cody was great. They diagnosed the problem, got me fixed up and on my way in a timely matter. More

by w7inc45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Aug 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We're thrilled to hear that Cody provided you with great service and got you back on the road quickly. Your satisfaction is important to us at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We appreciate your feedback and look forward to seeing you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

August 13, 2024

Very slow, unprofessionalism in handling customers. Took a week to find a small issue. Frustrated.. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jay, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

August 13, 2024

Jordyn is amazing and does an excellent job. But any dealership run by a knucklehead asking people to go get cash or a cashier check to pay their bill no longer gets my business. And on top of t More

by bmweatherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

August 12, 2024

Love this guys, especially my service advisor. She is the best. I will definitely take my car for anything. Keep the good work. More

by dolarbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Aug 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 10, 2024

Found the perfect car for my son, it was an easy buying experience and would recommend them to family and friends. More

by eddiebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Roggendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

eddie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 10, 2024

Jeff Kingsley helped get my vehicle in for a scheduled check for a warranty issue. They had it for a few days and addressed the issue and it was available sooner than expected. Jeff explained everything More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

David, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 09, 2024

Communication could have been better when there was a delay getting the car fixed, and it would have been nice to have a washed car returned to me like the other mechanics and dealerships do. While I ha More

by Mathemagicians
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Bolton
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Aug 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

August 07, 2024

always do a good job, got to stop with the card surcharge, it makes zero sense to have it and need to stop doing it. More

by daltonarredondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amber and Samantha.
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Aug 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

August 07, 2024

I sat in my car for 10 mins no one came. My husband had to get out and find someone. We then got told someone would call and let us know the issue. 5 hours no call I called and 40 mins befor More

by descanuela83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people
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Aug 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

August 07, 2024

Aaron, Tariq, and Alana, were absolutely fantastic! Best experience ever! Didn’t even feel like a car buying experience. Hands down top tier! More

by davis.pidadrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tariq
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Aug 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

davis, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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