Shottenkirk Chrysler Dodge Jeep Ram Prosper

Here's a polished version of your feedback: "I had a service appointment scheduled for 12 PM, but my car sat in the parking lot until 1 PM before they finally took it in for an oil change, which only to service appointment scheduled for 12 PM, but my car sat in the parking lot until 1 PM before they finally took it in for an oil change, which only took 10 minutes. It’s frustrating that they didn't honor the appointment time, making me wait 1 hour and 20 minutes for a 10-minute job." More

Lacey take care of everything and going one step forward doing better than anybody else. doing better than anybody else. More

I had to repeatedly call and email the sales person and finance department to receive any copies of my sales contract and loan paper work, I purchased the Lo Jack as part of the deal even though I did not finance department to receive any copies of my sales contract and loan paper work, I purchased the Lo Jack as part of the deal even though I did not want it, then was told there was no record of it being part of the deal, after 3 weeks and me continuing to call about it the Lo Jack was turned on. I never received any paperwork about the extended warranty or service contract. I asked for a 100K mile warranty, was told it was not available. All that was available was 6 years and 72000 miles for $5500. I called Mopar direct and was able to purchase an 8 year 100K mile warranty for 4000. The maintenance contract for 4 oil changes and tire rotations was $1500, when talking to Mopar I found out that the first 3 or 4 oil changes are included with the new car purchase, quite the rip off. Luckily I was able to cancel all of it. I felt lied to and cheated by this dealership. One good note is the service department was great for having the extras added onto my truck. Great job Jordyn. More

I am pleased with the overall experience I had in purchasing a vehicle from Shottenkirk. The salesman that showed me the vehicle, Aaron Bantu, didn’t pressure me. He took me for a test drive and his purchasing a vehicle from Shottenkirk. The salesman that showed me the vehicle, Aaron Bantu, didn’t pressure me. He took me for a test drive and his calm demeanor made me feel comfortable. Although we weren’t able to reach a deal that same day, Brendon and Aaron reached out to me the next day and we were able to reach an agreement. Aaron went out of his way to pick me up from my home and even drove me to my bank so we could complete the deal. I now own the truck I wanted. Thanks to Aaron, Brendon, and Angelica, I had a good experience with Shottenkirk. More

Worst experience . No good atmosphere . Not Stand on words . Everything fake . Lying all the time No good atmosphere . Not Stand on words . Everything fake . Lying all the time More

The entire team was very patient and wanted to help or get any answers to me quickly. BJ and Matt were an incredible team. get any answers to me quickly. BJ and Matt were an incredible team. More

The salesman, and manager, were very nice and helpful. The finance lady almost cost them the sale at end due to continuing to try to push me to purchase a service plan even though I had said I wasn't inte The finance lady almost cost them the sale at end due to continuing to try to push me to purchase a service plan even though I had said I wasn't interested several times. I can't count how many times we said "no" and "stop", but we ended up having to get "not so nice" before she finally stopped trying to push the service plan. More

Friendly staff that didn't make you feel overly pressured. Will was great and I wold definitely buy another car from him next time as well as the dealership in general. Trey took a lot of time at pressured. Will was great and I wold definitely buy another car from him next time as well as the dealership in general. Trey took a lot of time at the end to ensure I understood all the functions of my new Wrangler and I learned quite a bit, despite thinking I knew a lot about Wranglers. More

Aaron Bantu was an amazing sales person to work with! It’s my second time buying from him and as always he is excellent and trustworthy! It’s my second time buying from him and as always he is excellent and trustworthy! More

Lacey was a great experience. Great service and communication ask for her at the next visit. Great service and communication ask for her at the next visit. More