Shottenkirk Chrysler Dodge Jeep Ram Granbury

I have bought 9 new vehicles over the years and Ram Granbury was by far the best Dealer experience I’ve ever had. All their employees were friendly, customer focused and highly trained. The atmosphere Granbury was by far the best Dealer experience I’ve ever had. All their employees were friendly, customer focused and highly trained. The atmosphere was warm without pressure. The facility is outstanding and pristine. The 2 hour drive to get there was more than worth it with my old school expectations exceeded. More

The people who work at Shottenkirk are customer satisfaction specialists. Oil change and tire rotation for my Jeep Wrangler were completed in the most timely fashion. I was offered water and coffee satisfaction specialists. Oil change and tire rotation for my Jeep Wrangler were completed in the most timely fashion. I was offered water and coffee, while in the spacious and comfortable waiting room. There is also a nice seating area outside for those who need to stretch their legs and breathe fresh air. I will be returning to them for all oil changes in the future. More

I would do zero stars if I could. Absolutely terrible experience with this dealership and our sales agent Roy. We wanted to purchase a car in cash and after putting a deposit down and Absolutely terrible experience with this dealership and our sales agent Roy. We wanted to purchase a car in cash and after putting a deposit down and awaiting our forms that were apparently overnighted they told us 24 hours after our deposit, an hour before closing, that we had to wire all the money (nearly 60k) by eod of the car was going back on the market. We had received no paperwork, no bill of sale or any kind of documents in general. They refused to send us any documents demanding money be wired or the car would go back on the market. We said we would send payment once we received some sort of paperwork. We didn’t hear from them until the next day after reaching out again. They didn’t acknowledge anything they told us when we agreed on a price and that since we didn’t wire them the money it is now back on the market and the price we agreed to isn’t valid anymore. Terrible business and very shady! Do not recommend this dealership! More

Great people got us financed on the nicest Toyota Tundra, was in and out in a couple of hours, good experience, they're fair on prices was in and out in a couple of hours, good experience, they're fair on prices More

They were very polite smiling staff in a clean and tidy show building. The parking lot was well organized. The parking lot has handicapped parking spots. show building. The parking lot was well organized. The parking lot has handicapped parking spots. More

They were friendly and professional. I didn’t have to wait long. I enjoyed looking at new vehicles they had on show room floor. I didn’t have to wait long. I enjoyed looking at new vehicles they had on show room floor. More

These people have gone above for me and my husband smooth everything trade love my ford explorer and everybody was so helpful friendly thank you shottenkirk for a easy exchange and all the extra work you did everything trade love my ford explorer and everybody was so helpful friendly thank you shottenkirk for a easy exchange and all the extra work you did to make sure I got the best deal More

First time in the bay for service on my vehicle. Everything was top notch service Everything was top notch service More

Brought my Ram in for a quick check up before taking a road trip. Had the oil changed and your foreman Dean discovered a bad shock which I will be back to have him fix after my trip. He also checked all f road trip. Had the oil changed and your foreman Dean discovered a bad shock which I will be back to have him fix after my trip. He also checked all fluids, checked brake pad thickness, tire pressure, and reattached a washer fluid hose that was detached. Everything I needed to get down the road. Thoroughly satisfied, will return and recommend. More

Great experience, recommend 10-10 for your next vehicle purchase, we actually travelled from Arkansas because of the great deal! purchase, we actually travelled from Arkansas because of the great deal! More