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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,719 Reviews

1,719 Reviews of Shottenkirk Chevrolet - Service Center

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October 18, 2024

Everything is good . I hope my next visit with you will be a nice one. More

by angiempetersen5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All excellent. .
Oct 19, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 17, 2024

Oil change and seatbelt recall done on time Ryan kept me informed Met expectations Nice Job More

by DALEPETERSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Shottenkirk Chevrolet responded

Dale, Thank you so much for your excellent review! We are so glad that Ryan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

October 16, 2024

Everytime I get my cars serviced l it costs more, some day I may have to find a more economic place More

by LARLINW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Nall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

October 13, 2024

Very nice place. I think there price was a little pricey for a transmission flush. Just hope when I take it back in the realize it needs a transmission. I told them w More

by ROACHHOUSE250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 10, 2024

Everyone was polite and professional. Work was performed fast and complete. Will definitely continue to use your service department. More

by mikestoermer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Shottenkirk Chevrolet responded

Mike, thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 06, 2024

Always a great experience! Thank you staff for taking care of us once again. appreciate all you do. More

by MISSYPARTON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Shottenkirk Chevrolet responded

Missy, Thank you! Ryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 03, 2024

Nobody in Nebraska wanted to help me with my issue. My son lives down the road from the dealer and he called for me since I was on the interstate heading east- Ryan said to stop on in when I got to tow More

by Angie E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Shottenkirk Chevrolet responded

Thank you so much, Angie, for your kind words for Ryan and for taking the time to leave us this wonderful feedback!

October 02, 2024

I had a great experience during my first visit to the service depth and will likely return. More

by rrossgipple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person I paid was also excellent and I give her a 5 out of 5 rating rating.
Oct 02, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 01, 2024

Diagnosed the issue & helped find the part. That was all I needed help with. Thanks More

by CMKCOBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Ryan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

September 30, 2024

Bought a used truck here with new tires all set to a different pressure, none of the sensors reset for the new wheel locations, taillight bulb not working and they overfilled the oil when they "serviced More

by LIMAVICTORHOTEL
Recommend Dealer
No
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paniagua-Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.