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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,778 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,778 reviews

September 28, 2024

Had to wait 4. 5 hours for service, was quoted 2-3 hours. Asked them to clean my windshield and they could not do that despite me spending over $600… More

by sierra724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Korte
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Shottenkirk Chevrolet responded

Sierra, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 27, 2024

Really like how they took care of us this time everything went smooth and nice really like how it went this time More

by MARGARITAHERNANDEZ7680
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your wonderful review, Margarita! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Chevrolet!

September 26, 2024

Great service and great people. Thanks for helping me get my new trailblaizer!! They were really on my side.. More

by LADYHAWK2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, CJ Johansen, Dakota Hill, Martin Halbur, Dawn Gullion
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Sep 26, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

September 26, 2024

It is a customer friendly dealership. The staff are very friendly and helpful. I would recommend them to anyone. More

by LSUTHERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
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Sep 27, 2024 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 25, 2024

Colby really understands customer service and car service. I appreciated his professionalism. Overall experience was excellent. More

by JBAKER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
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Sep 26, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colby met your expectations. Thank you again for choosing Shottenkirk Chevrolet!

September 25, 2024

Very friendly and honest. They answered all my questions, and never tried to rush me. More

by Slovato25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 24, 2024

Had to wait over an hour to finalize deal with finance person. Need to have more finance staff available so customers don’t have to wait so long. More

by Mspeight568
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Shottenkirk Chevrolet responded

Thanks for your feedback on your recent visit to Shottenkirk Chevrolet. It's great to hear that Alex and our team were able to assist you and that you had such a positive experience.

September 24, 2024

Experience was very nice and welcoming. No pressure and very pleased with the way they worked with me. More

by BBBREHMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

September 21, 2024

Very accommodating and helpful throughout the process. Went above and beyond for us and made my wife feel confident More

by AKILEY1823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, Colby Oberembt
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Sep 23, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

September 21, 2024

Willingness to provide a friendly and helpful service. The dealership is provides a pleasant area for customers to wait whole service is provided. More

by annp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Shottenkirk Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel Chance can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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