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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.5
2,778 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,778 reviews

October 14, 2024

Said they would stand behind a couple issues truck had and they never fixed the problem. I wouldn't have bought the truck if that was the case. More

by ALEXJDAVIS121
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Chance Steffens
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Shottenkirk Chevrolet responded

Alex, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 13, 2024

Very nice place. I think there price was a little pricey for a transmission flush. Just hope when I take it back in the realize it needs a transmission. I told them w More

by ROACHHOUSE250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 12, 2024

Very friendly and convenient made the deal for me fast and I just had to show up and pay and pick up my car no paperwork hassle or waiting for hours really recommend them More

by NINSANCHEZ1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Shottenkirk Chevrolet responded

Thanks for your feedback on your recent visit to Shottenkirk Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.

October 10, 2024

Sales guys were great. Finance guy tried to slip a warranty by you. After getting caught, just kept pushing lesser warranties at a lower price, regardless of how often yo More

by DBLADT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 10, 2024

Everyone was polite and professional. Work was performed fast and complete. Will definitely continue to use your service department. More

by mikestoermer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Shottenkirk Chevrolet responded

Mike, thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 10, 2024

It was a positive experience overall. I would recommend to others and will potentially shop here in the future. More

by KBIRK07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

October 09, 2024

Quick easy to deal with. Great people love my new Colorado zr2. Will be back. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Shottenkirk Chevrolet responded

Thank you so much, Mike, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Chevrolet!

October 06, 2024

Always a great experience! Thank you staff for taking care of us once again. appreciate all you do. More

by MISSYPARTON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Shottenkirk Chevrolet responded

Missy, Thank you! Ryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 04, 2024

Dealership, financing and service was great! I love my vehicle and I’m happy with my decision. More

by Eric P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paniagua-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

October 03, 2024

Awesome customer service! Dave went above and beyond for the SUV I was wanting. I will be coming back to them for my next purchase. More

by PMCNAMARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words for Dave and for taking the time to leave us this wonderful feedback!

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