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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,778 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,778 reviews

September 03, 2024

Our experience with Shottenkirk was a quick and efficient process filled with fantastic employees from start to finish. More

by AMERINEJUSTIN
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 03, 2024

I never have acceptable service coming here when it comes to customer service. This time I dropped my car off and never got a call that day t was done. I showed up to see about picking it up bc I had to work More

by STROUGHSAYDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McClure
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Sep 06, 2024 -

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 03, 2024

Professional Service- Very pleasant & courteous at AT All Times. Got to my service needs in a very timely manner ! Very satisfied with the entire process. More

by LRFREY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kallenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Colby Oberembt
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Sep 03, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

September 02, 2024

Very helpful and knowledgeable! He made sure I knew what was going on every step of the way. More

by TRAROBNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Chance was able to help, and we hope to see you again!

August 31, 2024

Charged for using credit card. Will not do business there again over a few dollars. Businesses need to find a way- we already pay shop and or disposal fees on top of the charge for More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Korte
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Shottenkirk Chevrolet responded

Hi, Nelson. We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 31, 2024

Had a great experience. Marty was great to work with- he listened, was helpful and very personable. Astrid was great to work with too. More

by KARA.RITCHIE
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Halbur
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Sep 02, 2024 -

Shottenkirk Chevrolet responded

Hi, Kara! Thank you for taking the time to write this review and let us know how we are doing. We'll pass along your compliments to Marty and Astrid! All of us at Shottenkirk Chevrolet are glad to have you as a customer.

August 31, 2024

Friendly, knowledgeable, and accommodating are just some of the words that describe the folks at Shottenkirk dealership. More

by TOM.LAWRENCE21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Shottenkirk Chevrolet responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 30, 2024

pretty seamless process from initial inquiry to the actual purchase would recommend this dealer without hesitaion More

by TODD.DUPUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kallenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Shottenkirk Chevrolet responded

Todd, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 30, 2024

I had a great experience at this dealership. I would highly recommend them to my friends. More

by LRHARDISON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz
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Aug 31, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 30, 2024

Chance did a great job finding a vehicle for us when the original vehicle one we looked for had already been sold. Astrid was very up front with us. Go shottenkirk! More

by PPBNPERKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz
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Aug 31, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chance and Astrid met your expectations. Thank you again for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

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