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Shottenkirk Acura Huntsville - Service Center

Huntsville, AL

4.8
364 Reviews

364 Reviews of Shottenkirk Acura Huntsville - Service Center

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August 24, 2023

Brian was knowledgeable and friendly but most of all he was on top of it! More

by KENNIEC256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Shottenkirk Acura Huntsville responded

KENNIEC256, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

August 24, 2023

Always get great service from friendly people. Alan was exceptionally friendly, courteous & overall SUPER nice!! He’s definitely a 5 star employee!!! More

by BRENDAESTES47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Shottenkirk Acura Huntsville responded

BRENDAESTES47, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 24, 2023

Alan is the VERY BEST service associate we have dealt with over the 20+ years we have used Damson/Shottenkirk to service our Honda and Acura cars. Truly the most attentive and trustworthy person!!!! More

by KARENLASTOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Shottenkirk Acura Huntsville responded

KARENLASTOVIC, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 11, 2021

I was about to leave on vacation and my check emissions light came on. I took my car in the next morning and they fixed it right away. They were so helpful and assuring me of a safe trip! Kuddos to the More

by deroach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Austin
July 11, 2017

I drive from Nashville TN to Huntsville The service at this dealership is phenomenal. I drive from Nashville TN to this dealership to have my vehicle serviced and worked on. Roma Scosyrev More

by L. Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roma Sosyrev
Jul 11, 2018 -

Shottenkirk Acura Huntsville responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Jerry Damson Acura Team

August 20, 2016

Service Kevin Creasy was very helpful and got the work done on time. He helped with the decision to get the work done and correct information. More

by Tj1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
August 04, 2016

Kevin Creasey Kevin is so very professional and always puts his customers needs at the top. I feel so comfortable when I leave my Acura in his hands. Janet Yu More

by Janet32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Creasy
July 31, 2016

Wonderful service! The service here is wonderful! Staff are very knowledgeable and dedicated to providing quality customer service. Very good overall experience. Definit More

by cgshackelford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
July 26, 2016

Service Dept is Excellent Damson Acura has an excellent service department. I actually choose to drive further to this dealership because the dealership closest to me isn't as More

by Repeat Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lu , Kevin
July 20, 2016

Excellent service..hi I have only dealt with your service department. Kevin and staff have always exceeded my expectations. They keep you briefed as work progress and ensur More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin