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Shottenkirk Acura Huntsville - Service Center

Huntsville, AL

4.8
364 Reviews

364 Reviews of Shottenkirk Acura Huntsville - Service Center

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September 08, 2023

Had a dead battery - great service and made the problem go away with great service. More

by MARY.MCNEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Shottenkirk Acura Huntsville responded

MARY.MCNEAL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 07, 2023

Service Representative Alan gave outstanding service, I trust him wit all of services and his advice for more service that might need to be done. More

by TON.LUNDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Shottenkirk Acura Huntsville responded

TON.LUNDY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

September 07, 2023

Everyone gave me excellent service. I would recommend Shottenkirk to everyone who asks. Thank you very much. More

by MARLARSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennie Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kohler Damson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Feld, Cheyenne Moon
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Sep 08, 2023 -

Shottenkirk Acura Huntsville responded

MARLARSW, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

September 02, 2023

Took my MDX in for a rim repair and tie rod replacement. .my appointment wasn’t noted, but they worked it in. Much appreciated. More

by TAMMYHUGGINS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Shottenkirk Acura Huntsville responded

TAMMYHUGGINS1964, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 02, 2023

Thanks to Alan and Kevin who was able to finally diagnose the problem with our MDX. More

by CNTCARTER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin (in service) who worked on the vehicle
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Sep 06, 2023 -

Shottenkirk Acura Huntsville responded

CNTCARTER, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 01, 2023

We really appreciate the honesty from Brian and the excellent service to make things right. More

by MTSOUTH34
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Shottenkirk Acura Huntsville responded

MTSOUTH34, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 30, 2023

Very pleased with this dealership and with Alan in the service department. I mixed my days up and arrived on the wrong day for my scheduled service. Alan told me it was not a problem and my car was servi More

by KELSINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Shottenkirk Acura Huntsville responded

KELSINI, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 30, 2023

My experience with Alan was about as good as it could be! Thank you very much! More

by WHERRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Shottenkirk Acura Huntsville responded

WHERRIN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

August 30, 2023

Alan provided great service on my new 2020 MDX. It was a great experience all the way around. I could not have been more pleased. More

by DENWHOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennie Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Shottenkirk Acura Huntsville responded

DENWHOLEY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 29, 2023

Quick, profession and courteous. Probably one of the better dealership service visits I've had in years. More

by SGTRHOADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kohler Damson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyenne Moon
Report | Print
Sep 03, 2023 -

Shottenkirk Acura Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

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