Shottenkirk Acura Huntsville - Service Center
Huntsville, AL
327 Reviews of Shottenkirk Acura Huntsville - Service Center
Service Department As always, Jerry Damson Acura's service department took great care of me and my car. They took care of everything that needed to be done on the rout As always, Jerry Damson Acura's service department took great care of me and my car. They took care of everything that needed to be done on the routine service and had me on my way in less than an hour. More
Superb Service From the moment I drive on to the lot at Jerry Damson Acura, all goes well. I have a great relationship with my service advisor, Kevin Creasy, who al From the moment I drive on to the lot at Jerry Damson Acura, all goes well. I have a great relationship with my service advisor, Kevin Creasy, who always gives me the "straight and skinny" on the service or repair my car needs. My service is then performed by Troy Martin, whose judgment and advice I trust implicitly. At every point, I am treated not just as a valued customer, but as a friend. I could not recommend this service department more highly! More
Excellent Acura Service Department always takes excellent care of me!! They provide a shuttle bus or a cool waiting area with refreshments and TV for entertain Acura Service Department always takes excellent care of me!! They provide a shuttle bus or a cool waiting area with refreshments and TV for entertainment, all while the employees are out in the heat diligently working on my car. More
Friendly Prompt and friendly service and free car wash. This was a simple service call this time but I would not hesitate in the future to use this service dep Prompt and friendly service and free car wash. This was a simple service call this time but I would not hesitate in the future to use this service department for anything. More
Trust . As long as I have had my car the dealer is the number one choice for me. So please do not disappoint me on serving my car. Honesty is the key point to As long as I have had my car the dealer is the number one choice for me. So please do not disappoint me on serving my car. Honesty is the key point to any customers. I expect the truth, that is how you keep loyal customer. More
Always great service - We had always used Jerry Damson Honda for our service visits and now, Jerry Damson Acura. David, our service manager, and Jerry Damson service departm We had always used Jerry Damson Honda for our service visits and now, Jerry Damson Acura. David, our service manager, and Jerry Damson service departments, always take great care of our vehicle and for that, we are grateful!! More
I would not recommend taking your acura to this place, the advisor guy I dealt with was Richard Felch, He was cocky and arrogant. He came across as a over achieving "know it all" kind of guy, He did not k the advisor guy I dealt with was Richard Felch, He was cocky and arrogant. He came across as a over achieving "know it all" kind of guy, He did not keep me posted on my vehicle status, I had to call to find out when I could pick it up, not only that, they did not even fix the problem that I brought it in for, when I called him back he had a whatever attitude with me, I would not recommend bringing your vehicle to this place if you need a repair on your acura, and I would definitely not recommend Richard Felch either, I will be taking my 4 acuras and my $$$$$ elsewhere. Beware. More