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Shottenkirk Acura Huntsville - Service Center
Huntsville, AL
364 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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364 Reviews of Shottenkirk Acura Huntsville - Service Center
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January 05, 2024
Service was prompt, and my service advisor explained everything to me thoroughly. I’ve always received great service here. everything to me thoroughly. I’ve always received great service here. More
by TRACI.NAVARRETTE
Verified CustomerEmployees Worked With
January 03, 2024
Wait time for service is quick and the staff are always friendly! Wait area also has snacks/drinks! friendly! Wait area also has snacks/drinks! More
by cwillis
Employees Worked With
December 30, 2023
I’ve been pleased with the service that I’ve received at this dealership. Thank you this dealership. Thank you More
by WILLIS7G
December 30, 2023
Very friendly and helpful. Excellent service. Always prompt with the service department. They take care of you. Excellent service. Always prompt with the service department. They take care of you. More
by DAKELLEYTURBO59
Employees Worked With
December 30, 2023
Excellent experience. I was thoroughly informed of what needed to be done to my car but never pressured. I was thoroughly informed of what needed to be done to my car but never pressured. More
by JENNIFERMCKEEVER0603
Employees Worked With
December 29, 2023
I would give 11/10 for Alan’s service. He’s always friendly and a pleasure to work with. I enjoy having all my service completed at the Acura dealership because I don’t feel pressured to He’s always friendly and a pleasure to work with. I enjoy having all my service completed at the Acura dealership because I don’t feel pressured to add on unnecessary services. More
by KDawg
Employees Worked With
December 27, 2023
Alan is awesome! !! He is always available for questions and takes care of his customers! !! He is always available for questions and takes care of his customers! More
by KARENBORDENSELLS
Employees Worked With
December 23, 2023
The absolute best service department that I’ve ever dealt with. I know I will always receive honest and professional service! with. I know I will always receive honest and professional service! More
by mc2014
December 23, 2023
** This review follows my Sell Back / Turn-in of a lease. It was not a Service requirement. ALL my experiences with Shottenkirk's Service Dept has been exceptional and I tell them that every time. E It was not a Service requirement. ALL my experiences with Shottenkirk's Service Dept has been exceptional and I tell them that every time. Excellent. My review requested this specific time is for my Turn-in on a lease. Finance Reps were friendly and very quick. (The sell back price was $1500 below what the Kelly Blue Book value showed for this car, garaged and ONLY 23,500 miles), but Shottenkirk's Service Dept is excellent and all the reps we dealt with all treated us professionally and again, friendly. ** I will go back to Shottenkirk to lease my next vehicle, and ONLY caution all potential customers to understand the ACURA leases read ONLY 7500 miles/year. My Florida Acura provided 7500 miles/year and I noted apparently ALL Acura dealers may provide the 7500 miles as their base. -- I am not leasing another ACURA unless I can get 1200 mile/year lease as an option. (for "MY" lease, I am probably good with 7500 miles, but for the family car, the lease needs to be 12,000 miles.) ** bottom line: Shottenkirk is a good dealer to work with. More
by jimginas
December 21, 2023
Brian was very helpful and kind. Service was performed quickly. Will be back for next service. Service was performed quickly. Will be back for next service. More
by CRAIGFAMILY41
