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Shottenkirk Acura Huntsville
Huntsville, AL
444 Reviews
Welcome to Shottenkirk Acura Huntsville
The team at Shottenkirk Acura Huntsville would like to welcome you to our dealership, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Acura vehicles, or get a great deal on a reliable pre-owned model. Even if you aren’t looking for a car but just have questions, we’ll provide catered service that you just won’t find at other Florence car dealerships. See what makes us stand out as one of the prime Acura dealerships in Alabama when you visit us to find what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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Showing 444 reviews
August 29, 2023
Quick, profession and courteous. Probably one of the better dealership service visits I've had in years. Probably one of the better dealership service visits I've had in years. More
by SGTRHOADS
Verified Customer
August 24, 2023
Brian was knowledgeable and friendly but most of all he was on top of it! was on top of it! More
by KENNIEC256
Employees Worked With
August 24, 2023
Always get great service from friendly people. Alan was exceptionally friendly, courteous & overall SUPER nice!! He’s definitely a 5 star employee!!! Alan was exceptionally friendly, courteous & overall SUPER nice!! He’s definitely a 5 star employee!!! More
by BRENDAESTES47
Employees Worked With
August 24, 2023
Alan is the VERY BEST service associate we have dealt with over the 20+ years we have used Damson/Shottenkirk to service our Honda and Acura cars. Truly the most attentive and trustworthy person!!!! with over the 20+ years we have used Damson/Shottenkirk to service our Honda and Acura cars. Truly the most attentive and trustworthy person!!!! More
by KARENLASTOVIC
Employees Worked With
April 26, 2023
We bought a used car from this dealership last week. We were told by the car Salesman that the car had NEW tires on it. When we took the car to get checked out by our own mechanic, we found out they wer We were told by the car Salesman that the car had NEW tires on it. When we took the car to get checked out by our own mechanic, we found out they were not only not new, but had uneven treads on the front and back tires. Management would not stand behind what the Salesman told us and will not make it right. We cannot even get the same tread tires on the car from them, much less the NEW tires we were told were on there. BUYER BEWARE!! The dealership's General Manager is hiding behind the rules that they are not required to replace tires that are of a certain tread. I don't dispute their standard for replacement. WE WERE TOLD THEY WERE NEW! SHAMEFUL of Kohler Damson not to stand by the word of their Salesmen!! More
by hnwilliams360
Employees Worked With
April 09, 2023
I been dealing with this dealer since the first MDX model came out in 2001 and I have been leasing or buying andMDX ever since I love the vehicle I don’t even go and try another brand for 22 years that’s how came out in 2001 and I have been leasing or buying andMDX ever since I love the vehicle I don’t even go and try another brand for 22 years that’s how much I love my MDX ❤️❤️❤️ More
by Ortizinc
Employees Worked With
Other Employees :
Adam Brown, Ty Johnson, Josiah Lamb
January 09, 2023
Description of Complaint: I purchased a 2015 Lincoln MKX on 12/7/22. Within 2 days I noticed that my sun and moon roof don’t open. Randy my sales rep told me not to worry. They would take care of everything on 12/7/22. Within 2 days I noticed that my sun and moon roof don’t open. Randy my sales rep told me not to worry. They would take care of everything and he would make an appointment with the service department on 12/9/23 over a month later. So I arrive at the scheduled appointment time and they said they had no idea why I was there and that there wasn’t an appointment. I was told by Brian the assistant service manager that because of the mix up they would cover any diagnostic charges at Ray Pearman and everything is handled. So finally they call back and tell me they did have an appointment there for me at Lincoln. So I took it down there. They had no information about Shottenkirk Acura covering the charges nor the information about the extended warranty so no it wasn’t handled. I called and spoke with Allen, he refused to give me his word about the charges being covered and refused to contact Ray Pearman to give them my extended warranty info. No one is taking responsibility for the multiple mix ups and giving their word that this won’t be a cost to me. I also called the extended warranty company Ethos and they have no record of my warranty. I took off work to handle this and was tossed around endlessly. Still haven’t had proof they will cover costs nor proof they submitted my extended warranty info! More
by fires_yaps0y
Employees Worked With
Randy, Bryan, Allen, Michael
September 18, 2022
There vehicles are over priced and they know it. They do not have the customers best interest in mind and are trying to cash in while used car prices are high. This will backfire in the long run. They do not have the customers best interest in mind and are trying to cash in while used car prices are high. This will backfire in the long run. More
by Lee182029
Employees Worked With
Don't remember
