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Shottenkirk Acura Huntsville

Huntsville, AL

4.8
444 Reviews
Welcome to Shottenkirk Acura Huntsville The team at Shottenkirk Acura Huntsville would like to welcome you to our dealership, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Acura vehicles, or get a great deal on a reliable pre-owned model. Even if you aren’t looking for a car but just have questions, we’ll provide catered service that you just won’t find at other Florence car dealerships. See what makes us stand out as one of the prime Acura dealerships in Alabama when you visit us to find what you need.
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2402 Leeman Ferry Rd

Huntsville, AL

35805

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Showing 444 reviews

December 13, 2023

Alan was great as usual. Super friendly and professional! I arrived a little early and he was ready for me. More

by DOLDHAM0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

December 12, 2023

Alan was very helpful and made me feel very comfortable and confident! He was very friendly and has excellent customer service skills. I enjoyed interacting with him! More

by KIKI3W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

December 12, 2023

My wife thinks they are super nice and provide great service and the gentleman walked her to her car More

by TAB070854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

December 10, 2023

Great customer service, courteous and professional! Service dept was very clean and nice area to wait for your car More

by MECLARK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Shottenkirk Acura Huntsville responded

MECLARK, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 08, 2023

Always great service provided by Alan whether in person or over the phone. I trust him to take good care of me and my vehicle during each visit. The shuttle service is great as well and makes getting my More

by FANNIECE.ALAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixon
Dec 10, 2023 -

Shottenkirk Acura Huntsville responded

FANNIECE.ALAINE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 08, 2023

Staff was very friendly, helpful, and knowledgeable while going through the process of transferring current lease to purchase. More

by 2SWEETNOT2LOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Petty
Dec 10, 2023 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

December 07, 2023

Exceptional service. Courteous and friendly staff. Timely, informative and knowledgeable! Easy to make an appointment More

by DAWGDOUG65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

December 06, 2023

This is a great dealership they went above and beyond to help. We will definitely refer all our family and friends to shottenkirk acura More

by CHRISTYRAY3315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Shottenkirk Acura Huntsville responded

CHRISTYRAY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

December 05, 2023

I appreciated the kindness and helpfulness of the sales and finance dept and their willingness to give the best deal for my lease. Thank you More

by TIAQG1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince McKennie
Dec 06, 2023 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

December 04, 2023

Dropped off my 2023 Integra with little issue. I was offered a shuttle ride home. Sat in the waiting room. After an hour, I realized my car was not in the shop but sitting outside. I thought m More

by SGTRHOADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Shafer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Pettway, Cheyenne Moon
Dec 05, 2023 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-670-8180 and ask for one of our managers.

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