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Shottenkirk Acura Huntsville

Huntsville, AL

4.8
444 Reviews
Welcome to Shottenkirk Acura Huntsville The team at Shottenkirk Acura Huntsville would like to welcome you to our dealership, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Acura vehicles, or get a great deal on a reliable pre-owned model. Even if you aren’t looking for a car but just have questions, we’ll provide catered service that you just won’t find at other Florence car dealerships. See what makes us stand out as one of the prime Acura dealerships in Alabama when you visit us to find what you need.
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2402 Leeman Ferry Rd

Huntsville, AL

35805

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Showing 444 reviews

March 05, 2024

Amazing quick service. They gave my car a wash before they gave it back to me which I thought was super cool thank you guys! More

by JASONCP123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennie Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kohler Damson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Shottenkirk Acura Huntsville responded

JASON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 04, 2024

Had a great experience with the service department and had no issues with the service performed or while waiting at the dealership More

by SCOTTCOWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Shottenkirk Acura Huntsville responded

SCOTT, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 01, 2024

Service was and always is stellar. I was surprised to learn that now if you use a credit or debit card for service there is a service fee passed on to the customer. I can understand More

by PAMSTAUCH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Shottenkirk Acura Huntsville responded

PAM, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Acura Huntsville

March 01, 2024

Customer service from Alan should become industry standard or implemented Acura wide. He is very knowledgeable and treats customers concerns with solutions as each customer concerns are unique in nat More

by DSLAUGHT98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

March 01, 2024

The service dept worked quickly to check the codes on my Acura. Alan was great to explain what was needed and followed up via text. More

by REGINAJAMES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Shottenkirk Acura Huntsville responded

REGINA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 29, 2024

Alan is always amazing. I could not be happier with the recent service I received at Shottenkirk Acura Service! My car unexpectedly had an electrical issue and Alan had it e More

by T Anderson
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

SERVICE ADIVSOR WAS VERY CORDIAL AND ATTENDE AND INFORMED ME OF POSSIBILIES OF FUTURE REPAIRS More

by JONES1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Shottenkirk Acura Huntsville responded

JONES, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 23, 2024

Brian and the service department surpassed my expectations. We had an appointment but arrived 15 minutes early. Brian quickly explained what the service entailed and we were in/out in about 30 mi More

by WNEVANSJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 18, 2024

Adam was very professional. He took care of me while I was there. He’s a great reputation of accurate dealership and his knowledge is impeccable to anybody’s else. More

by TON.LUNDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Shottenkirk Acura Huntsville responded

TON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

February 13, 2024

Alan did a great job explaining the needed service and what the visit would entail. He made things very convenient for me, which I appreciated. There were no surprises on the price, everything was quote More

by TRACI.NAVARRETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Shottenkirk Acura Huntsville responded

TRACI, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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