Shottenkirk Acura Huntsville
Huntsville, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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Amazing quick service. They gave my car a wash before they gave it back to me which I thought was super cool thank you guys! They gave my car a wash before they gave it back to me which I thought was super cool thank you guys! More
Had a great experience with the service department and had no issues with the service performed or while waiting at the dealership had no issues with the service performed or while waiting at the dealership More
Service was and always is stellar. I was surprised to learn that now if you use a credit or debit card for service there is a service fee passed on to the customer. I can understand I was surprised to learn that now if you use a credit or debit card for service there is a service fee passed on to the customer. I can understand a small business passing cost on, but for larger businesses this should be a cost of doing business. More
Customer service from Alan should become industry standard or implemented Acura wide. He is very knowledgeable and treats customers concerns with solutions as each customer concerns are unique in nat standard or implemented Acura wide. He is very knowledgeable and treats customers concerns with solutions as each customer concerns are unique in nature. Most importantly he follows up with the customer explaining issues with corrective actions. Customers buy cars because they like them, but continue buy because of how dealerships treat you. More
The service dept worked quickly to check the codes on my Acura. Alan was great to explain what was needed and followed up via text. Acura. Alan was great to explain what was needed and followed up via text. More
Alan is always amazing. I could not be happier with the recent service I received at Shottenkirk Acura Service! My car unexpectedly had an electrical issue and Alan had it e I could not be happier with the recent service I received at Shottenkirk Acura Service! My car unexpectedly had an electrical issue and Alan had it evaluated within 30 minutes, gave me a call to reassure me it was an easy fix. A couple of days wait for the necessary part, and my TLX running again. We highly recommend them! More
SERVICE ADIVSOR WAS VERY CORDIAL AND ATTENDE AND INFORMED ME OF POSSIBILIES OF FUTURE REPAIRS ME OF POSSIBILIES OF FUTURE REPAIRS More
Brian and the service department surpassed my expectations. We had an appointment but arrived 15 minutes early. Brian quickly explained what the service entailed and we were in/out in about 30 mi expectations. We had an appointment but arrived 15 minutes early. Brian quickly explained what the service entailed and we were in/out in about 30 minutes with a clean vehicle. Outstanding! More
Adam was very professional. He took care of me while I was there. He’s a great reputation of accurate dealership and his knowledge is impeccable to anybody’s else. He took care of me while I was there. He’s a great reputation of accurate dealership and his knowledge is impeccable to anybody’s else. More
Alan did a great job explaining the needed service and what the visit would entail. He made things very convenient for me, which I appreciated. There were no surprises on the price, everything was quote what the visit would entail. He made things very convenient for me, which I appreciated. There were no surprises on the price, everything was quoted ahead of time. The work was done sooner than I expected. All in all another very smooth service experience at this dealership, More