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Shottenkirk Acura Huntsville

Huntsville, AL

4.8
444 Reviews
Welcome to Shottenkirk Acura Huntsville The team at Shottenkirk Acura Huntsville would like to welcome you to our dealership, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Acura vehicles, or get a great deal on a reliable pre-owned model. Even if you aren’t looking for a car but just have questions, we’ll provide catered service that you just won’t find at other Florence car dealerships. See what makes us stand out as one of the prime Acura dealerships in Alabama when you visit us to find what you need.
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2402 Leeman Ferry Rd

Huntsville, AL

35805

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Showing 444 reviews

March 23, 2024

Great customer service and speedy oil change! Thank you Acura. They have been much better than the other Acura dealerships I have dealt with previously. More

by haleybussey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Shottenkirk Acura Huntsville responded

haley, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 22, 2024

Very professional ! I was very well pleased ! I would recommend this dealership they did a great job ! More

by DFWILLIAMS2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 22, 2024

Service was good and I have always recommended in the past. However, management has made the decision to charge a 3% fee on card transactions - including debit cards. This is totally unacceptable! Now th More

by MAILSISCO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Acura Huntsville

March 22, 2024

Bent over backwards to work with me and come to a fair deal. Will continue the relationship! More

by WXSQUID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

March 21, 2024

The appointment went well, Alan was very professional and explained everything as appropriate. Very good experience. More

by DONSHIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Shottenkirk Acura Huntsville responded

DON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 17, 2024

Acura makes scheduling my maintenance easy with text reminders that include recommend service details. Alan has been extremely helpful since I purchased my Acura and began service at Shottenkirk. More

by JESSICADAGUIRRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Shottenkirk Acura Huntsville responded

JESSICA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

March 15, 2024

Great service —prices seem a little high_ but good customer service thanks for asking today More

by HAPPYVALLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 15, 2024

Brian was very nice and professional. Easy to talk to and gave me all my options and let me decide things without trying to oversell anything. More

by PAIGE.COCKRUM25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Shottenkirk Acura Huntsville responded

PAIGE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

March 15, 2024

It has always been a good experience for me. No waiting on my maintenance service! More

by brendacavazos8702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Shottenkirk Acura Huntsville responded

brenda, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 15, 2024

From the moment I pulled into the service, Brian was the utmost help with getting me checked in and shown to the waiting area. Within the hour I was being shown back to my car and sent on my way. More

by cxavier.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Shottenkirk Acura Huntsville responded

cxavier, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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