Short-Redmond Ford
La Follette, TN
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Very Good! Matt, Mitch, and Annette were very professional and helpful in the process of buying a car. I'd recommend them to any friend or family member. Matt, Mitch, and Annette were very professional and helpful in the process of buying a car. I'd recommend them to any friend or family member. More
Great buying experience Matt Mullins worked tirelessly until he found the deal we were looking for...thanks to him and his team for making our purchase happen! Drove away in Matt Mullins worked tirelessly until he found the deal we were looking for...thanks to him and his team for making our purchase happen! Drove away in exactly we came for...took some time n working together in an effort but we were pleased when we left the lot More
Great car buying experience with no haggling! This car buying experience was very easy. No sharks, no haggling, just simple test drive, paper work and out the door! I traded in another vehicle and This car buying experience was very easy. No sharks, no haggling, just simple test drive, paper work and out the door! I traded in another vehicle and the entire process was very simple and easy. More
Not honoring their advertised price I saw a vehicle I liked online at an advertised price and took a picture of the price, so I got in contact with their online chat employee and she con I saw a vehicle I liked online at an advertised price and took a picture of the price, so I got in contact with their online chat employee and she confirmed that the vehicle was available and even gave me the same price that was online so she was going to transfer me over to a sales person to get the process started. They called me and inmediately wanted me to do the credit app but could not give me a straight answer on the price and said they would get back with me, they never called so I called hours later and they wanted $4,000 more that the advertised price while blaming their marketing department and did not want to honor the price from a mistake that was made by them. Its a sorry way to do business in my opinion. More
Buying a new car We just bought a 2018 Taurus great experience! From the minute we walked in we were greeted with friendly smiling faces. Our salesman Mr. Jonh Wrin We just bought a 2018 Taurus great experience! From the minute we walked in we were greeted with friendly smiling faces. Our salesman Mr. Jonh Wrinkle was very knowledgeable and patience he helped us decide on the best vehicle for our needs. We got a great deal with incentives and great financing rates! My husband and I are bought retired from Ford so we are knowledgeable about Ford and we would both recommend you go see John Wrinkle if your looking for a vehicle. More
Great Service before and after purchase! Treated fair before our purchase of our brand new 2015 Ford Pick up, and almost 3 years after still get beyond and above great service on our F150 Pic Treated fair before our purchase of our brand new 2015 Ford Pick up, and almost 3 years after still get beyond and above great service on our F150 Pick up Truck!! I recommend them! You are not forgotten like most will do and because your not youbwill return to purchase another and recommend that your friends and family do! Check them out before driving and searching! More
Excellent service and people. Purchased 2 vehicle's here. Never had a problem with getting service and the saleman John Wrinkle was very polite and took time to help us! Purchased 2 vehicle's here. Never had a problem with getting service and the saleman John Wrinkle was very polite and took time to help us! More
They had the perfect car for me! I drove 2.5 hours to Short Redmond because they had the exact car I wanted. Since I told them when I would arrive, they had the car clean and out fron I drove 2.5 hours to Short Redmond because they had the exact car I wanted. Since I told them when I would arrive, they had the car clean and out front waiting for me. They treated me well and had me back on the road in my new car in no time. I will be back when I need a new car More
Awesome Really nice and helpful with finding what we wanted at the price we needed. Didnt give us the run round gave a good deal on our trade and gave us a de Really nice and helpful with finding what we wanted at the price we needed. Didnt give us the run round gave a good deal on our trade and gave us a deal on a newer vehicle for our family. More
disappointed Mitch promised us a small bottle of touch up paint to take care of door dent. Did not receive it when we picked up the 2016 Edge. He promised to mai Mitch promised us a small bottle of touch up paint to take care of door dent. Did not receive it when we picked up the 2016 Edge. He promised to mail it and never did. Very disappointed!!! More