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Short-Redmond Ford

La Follette, TN

4.4
208 Reviews

1916 Jacksboro Pike

La Follette, TN

37766

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Showing 208 reviews

November 21, 2019

One of the best car buying experiences I have ever had. No pressure from sales at all. Relaxed, enjoyable experience for my daughters first new car purchase. Totally recommend Short-Redmond Ford. You guys More

by kilaayers
Recommend Dealer
Yes
Employees Worked With
Roger
Nov 21, 2019 -

Short-Redmond Ford responded

Thank you for your five star review. I am pleased to hear we were able to help your daughter pick out the perfect vehicle for her. I hope your daughter enjoys her new car. We hope to see you both again soon. Best, James Brafford, GM

November 08, 2019

This place has really changed. Great car buying experience! Josh was amazing to work with, no pressure, answered all my questions. Would definetly buy again. More

by Jurj
Recommend Dealer
Yes
Employees Worked With
Josh Ayers
Nov 11, 2019 -

Short-Redmond Ford responded

Thank you so much for your recommendation and five star rating. We appreciate you as a loyal customer and we cannot wait until with work with you again. Until then congratulations on the new car and safe travels friend. Best, James Brafford, GM

November 05, 2019

This dealership worked so well with us! We were able to find exactly the car we were looking for and for less than we expected. More

by Mrs.mahosky
Recommend Dealer
Yes
Employees Worked With
Tyler Williamson
Nov 05, 2019 -

Short-Redmond Ford responded

Mrs. Mahosky, thank you so much for taking the time out to give us some feedback and a five star rating. We do pride ourselves on providing our customers with quality workmanship at competitive prices. Congratulations on your new car. I'm glad we were able to assist you in this car buying experience successfully. Thank you for choosing Short-Redmond Ford and we hope to see you soon. Best, James Brafford, GM

October 09, 2019

John wrinkle was excellent very helpful, very knowledgeable and never pushy. I highly recommend this man and dealership. He helped me find every rebate possible. More

by Bain
Recommend Dealer
Yes
Employees Worked With
John wrinkle
Oct 10, 2019 -

Short-Redmond Ford responded

Hello Bain. Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have John on our team. We appreciate you choosing Short-Redmond Ford & we hope you enjoy your day! Best, James Brafford, GM

September 11, 2019

Scott was very personable... had a great time hanging out. We bought a grand Jeep Cherokee… *Scott was our sales guy, and an extremely nice guy. We felt like a negotiation on pricing would have given this a f More

by Kimkinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 11, 2019 -

Short-Redmond Ford responded

Thank you for taking the time to leave us a 4 Star review. We are happy that Scott was able to give you a good experience. We are always looking for ways to improve so we greatly appreciate your feedback. Best, James Brafford, GM

August 27, 2019

" Great car buying experience" Dealt with Scott in sales, and Chris in finance dept.. Fast , stress free purchase of a vehicle. Would definitely do business again with this dealersh More

by bob345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott (sales), Chris (finance)
Aug 28, 2019 -

Short-Redmond Ford responded

Thank you for your Five Star Review Bob345! We are happy to hear that Scott and Chris were able to give your a stress free experience! We look forward to your future business! Best, James Brafford, GM

August 26, 2019

Excellent experience We never felt pressured or pushed during our shopping and buying. Got all our questions about the vehicle we interested in answered quickly. Found the More

by Barronl
Recommend Dealer
Yes
Employees Worked With
John Wrinkle (sales) , Chris {finance)
Aug 28, 2019 -

Short-Redmond Ford responded

Thank you for your kind words and five star review! We are happy that John and Chris were able to give you a pressure-free car buying experience and help you find a vehicle to suit your needs! Best, James Brafford, GM

August 06, 2019

It was great Joshua was a great guy he helped me out i was scared at first but he talked me threw it n calmed my nerves down he treated me like a friend they all d More

by Lilunicorn01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Stevens, James Brafford, Brent Strange
Aug 06, 2019 -

Short-Redmond Ford responded

Lilunicorn01, thank you for your 5 star review. We're so glad that Joshua was able to assist you through the car-buying process. Thank you for choosing Short-Redmond! Best, James Brafford, GM

August 06, 2019

Great experience They were very easy to deal with they were honest about their cars and didnt pressure me to get something i didnt want to buy. More

by Army1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch
Aug 08, 2019 -

Short-Redmond Ford responded

Thank you for leaving a 5 star review, Army1. We're very happy to hear you had an excellent experience. Thank you for visiting Short-Redmond Ford. Best, James Brafford, GM

July 30, 2019

Awesome Great folks. Very knowledgeable and friendly! They went out of their way to help answer any questions I had and took the time to make sure I understa More

by J Dyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Stevens
Aug 02, 2019 -

Short-Redmond Ford responded

J Dyer, Thank you so much for choosing Short-Redmond Ford! We look forward to working with you again in the future! Sincerely, James Brafford, GM

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