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Short-Redmond Ford

Overview Reviews (200) Inventory (245)

Short-Redmond Ford

Name: Short-Redmond Ford
Address: 1916 Jacksboro Pike, La Follette, TN, 37766, US
Telephone: (423) 562-2251
Rating: 4.4

4.4

200 Reviews

1916 Jacksboro Pike, La Follette, Tennessee 37766

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Sales: (423) 562-2251

Service: (423) 562-2251

Parts: (423) 562-2251

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Short-Redmond Ford

La Follette, TN

Overview

Reviews

Vehicles

4.4

200 Reviews

Call Dealership (423) 562-2251

1916 Jacksboro Pike

La Follette, TN

37766

Directions

4.4

200 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (200) Inventory (245)

Contact Short-Redmond Ford

Sales: (423) 562-2251

Service: (423) 562-2251

Parts: (423) 562-2251

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Showing 200 reviews

October 04, 2021

SALES VISIT - USED

Great experience dealing with Jeremy Carmack. Pleased with the experience, and friendliness with everyone we had the pleasure to deal with with the experience, and friendliness with everyone we had the pleasure to deal with More

by billbailey1976

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jeremy Carmack

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October 04, 2021

SALES VISIT - USED

Scott Stanfield was great to work with, a. no hassle purchase. Go by and see Scott. purchase. Go by and see Scott. More

by billsnodgrass2

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Scott Stanfield

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October 01, 2021

SALES VISIT - USED

Very pleasant to deal with. Got a good rate, a fair deal on my car. I do love my car and it seems to be in very good condition. I would deal with them again. Anthony was very nice and enjoyed dealing with h on my car. I do love my car and it seems to be in very good condition. I would deal with them again. Anthony was very nice and enjoyed dealing with him.. More

by turbokur

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Anthony

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September 24, 2021

SALES VISIT - USED

Salesman was great, listened carefully and then showed me exactly waist I was looking for. The buying experience went smoothly and am very happy with purchase. exactly waist I was looking for. The buying experience went smoothly and am very happy with purchase. More

by Tedn208

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

James Brafford, Bryan Hoskins, Charles Burchfield, Mike Lay

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August 27, 2021

SALES VISIT - NEW

Great sales person and very good deal. Thanks for all guys guys More

by Yoel Cruz

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Wilcox, Cliff Lane, Mike Lay

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August 09, 2021

SERVICE VISIT

Short-Redmond Ford services all my vehicles, they’re very professional and do exactly what they say they will do in a timely manner at a fair price. I’ve found them to be very kind and friendly always explai professional and do exactly what they say they will do in a timely manner at a fair price. I’ve found them to be very kind and friendly always explaining every detail to my satisfaction. I highly recommend them. More

by haskelray

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Scott Standfield and Ronnie Colburn

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June 21, 2021

SALES VISIT - NEW

Wonderful service. Fast and efficient. I would definitely recommend them to everyone. recommend them to everyone. More

by Larryhelton23

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Cliff Lane, James Brafford, Bryan Hoskins, Charles Burchfield, Mike Lay

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Jun 22, 2021 -

Short-Redmond Ford responded

Larryhelton23, we appreciate your high star rating, please come back to see us for all your car needs, thank you for your business.

June 16, 2021

SALES VISIT - USED

I purchased a handicapped van for my handicapped parents. I was financing but Credit Union closed so told Shorts had to finish the next day. The next day Shorts said they had taken a deposit for the handicap I was financing but Credit Union closed so told Shorts had to finish the next day. The next day Shorts said they had taken a deposit for the handicapped van. I was never asked for a deposit or anything. This is not the first time something like this has happened at Shorts. I should have learned my lesson the first time. The handicapped van was perfect for my handicapped parents. Shorts do not stand behind their deals. Would not recommend this dealership for anything. I have this on my phone. I would not have wasted my time had I known Shorts do not honor their sales. More

by RYork

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Josh Rogers

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Jun 17, 2021 -

Short-Redmond Ford responded

RYork, we are very sorry to know you had bad experience, it is part of the process to let the customer know that a deposit is required to hold any vehicle, we will work harder on training so this does not happen again, thank you for your feedback.

Jun 17, 2021 -

RYork responded

Apparently, the supposed deposit from another customer was non existent because Shorts continues to email me but increased the price of the handicapped vehicle. Shorts said they sold it to customer who gave deposit but it still hasn’t sold. Shorts continues to advertise the handicapped vehicle with an increased price. That is suspicious but draw your own conclusions.

Jun 21, 2021 -

Short-Redmond Ford responded

RYork, thank you for letting us know that we did not take down the van from the website on time, he have done that already, have a wonderful day.

June 03, 2021

SERVICE VISIT

I REALLY LIKE THIS DEALERSHIP. OVER THE YEARS I HAVE PURCHASED CARS ACROSS THE COUNTRY, NONE OF THEM PLEASED ME AS MUCH AS SHORT REDMAN PURCHASED CARS ACROSS THE COUNTRY, NONE OF THEM PLEASED ME AS MUCH AS SHORT REDMAN More

by NFPJM1

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

RONNIE COLBURN, JOHN WRANKLE

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Jun 17, 2021 -

Short-Redmond Ford responded

NFPJM1 thank you for your high star rating, we really appreciate your nice words and loyalty, have an amazing day!

Jun 17, 2021 -

Short-Redmond Ford responded

NFPJM1 thank you for your high star rating, we really appreciate your nice words and loyalty, have an amazing day!

May 31, 2021

SALES VISIT - USED

Fast, efficient, nice, professional. Clean and comfortable waiting area. Friendly people and finished my service appointment far more quickly than I had expected. No problems whatsoever! comfortable waiting area. Friendly people and finished my service appointment far more quickly than I had expected. No problems whatsoever! More

by Zinknxvl@hotmail. Com

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Cliff Lane, James Brafford, Bryan Hoskins, Charles Burchfield, Mike Lay

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Jun 17, 2021 -

Short-Redmond Ford responded

Zinknxvl@hotmail.com, thank you for your 5 stars! we appreciate your business and are glad to see that you loved our dealership, please come back soon. Have a great day!

Short-Redmond Ford

Showing 200 reviews

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