Short-Redmond Ford
La Follette, TN
Filter Reviews by Keyword
By Type
Showing 208 reviews
10/10 they rock! Kathy was very helpful and supportive! Roger made sure I loved my vehicle without pressuring anyone into anything! Kathy was very helpful and supportive! Roger made sure I loved my vehicle without pressuring anyone into anything! More
I am so impressed with the honesty, integrity and upfront character of this dealership. I personally want to thank Kathy and Brad. A stressful buying experience was calmed by a knowledgeable, informative and character of this dealership. I personally want to thank Kathy and Brad. A stressful buying experience was calmed by a knowledgeable, informative and honest family of caring people. Thank you. More
After visiting four dealerships, Short-Redmond was the only one to suggest ordering my Mustang. All the other dealerships just blew me off when I told them I was looking for a new Mustang. The staff was p only one to suggest ordering my Mustang. All the other dealerships just blew me off when I told them I was looking for a new Mustang. The staff was professional, I never felt like I was being pushed into anything, and the kept me constantly updated about the status of my order. They even fought to get me in the vehicle even though the banks weren't wanting to finance at first. Couldn't have asked for a better experience. More
The overall buying process was okay. The only thing I wasn’t happy with was the failure to listen. I clearly stated I didn’t want my picture posted on social media on more than one occas The only thing I wasn’t happy with was the failure to listen. I clearly stated I didn’t want my picture posted on social media on more than one occasion. They posted the pictures anyway even after me clearly stating I didn’t want them to do so. My car also needed brake work done when I purchased the car. They did take it in and they turned the rotors but said the pads were okay. The pads definitely aren’t okay on the car. The car I was looking at before I found mine had been wrecked. They told me the car hadn’t been in any accidents. Luckily, I know what to look for. The car had been repainted on the trunk. After I pointed it out, they changed their story. I’ve been to other car lots and got much better service. The only reason I bought from Short Redmond is because they had the exact car I wanted. If you aren’t looking for any certain type of car, I’d probably recommend going somewhere else. The whole experience left a bad taste in my mouth. The only good thing that came out of it was the car. More
Absolutely the best truck buying experience I’ve had purchasing experience I’ve had in my 32 years. Amazeing and fast service. Great prices. Great vehicles. And great employees! purchasing experience I’ve had in my 32 years. Amazeing and fast service. Great prices. Great vehicles. And great employees! More
We came looking for a used truck and had looked online a little bit and had an idea when we arrived. We were immediately greeted by Roger Adkins! He was very friendly and got a feel for what we were looking little bit and had an idea when we arrived. We were immediately greeted by Roger Adkins! He was very friendly and got a feel for what we were looking for. He took us straight to the truck that had peaked our interest the most. He was very thorough and quickly offered to let us drive it. He made sure we knew everything we needed to know as we drove around the 2012 Nissan Titan we were in. By the time we got back we were pretty much in love with the truck. He sat us down got the information and quickly found us the best deal! We were incredibly happy with everything and will be back for our other car needs for sure! Great place, great prices on solid vehicles and a wonderful staff on top of it! Would highly recommend this place as well as Roger! Great experience all around!! More
So thankful for Mike Wilcox and Tyler Williamson! They are both amazing. They made this first purchase for me smooth, and got my payments right where I needed them. I thank God for both of these guys! are both amazing. They made this first purchase for me smooth, and got my payments right where I needed them. I thank God for both of these guys! More