Short-Redmond Ford
La Follette, TN
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I feel the dealership did their best in providing the best deal on my new vehicle and was extremely fair regarding the trade in value of my old one. It was a pleasure to work with the salesman Scott Stan best deal on my new vehicle and was extremely fair regarding the trade in value of my old one. It was a pleasure to work with the salesman Scott Stanfield. He made sure the process went as smoothly as possible for me and was very accommodating to my requests. More
10/10 they rock! Kathy was very helpful and supportive! Roger made sure I loved my vehicle without pressuring anyone into anything! Kathy was very helpful and supportive! Roger made sure I loved my vehicle without pressuring anyone into anything! More
I am so impressed with the honesty, integrity and upfront character of this dealership. I personally want to thank Kathy and Brad. A stressful buying experience was calmed by a knowledgeable, informative and character of this dealership. I personally want to thank Kathy and Brad. A stressful buying experience was calmed by a knowledgeable, informative and honest family of caring people. Thank you. More
After visiting four dealerships, Short-Redmond was the only one to suggest ordering my Mustang. All the other dealerships just blew me off when I told them I was looking for a new Mustang. The staff was p only one to suggest ordering my Mustang. All the other dealerships just blew me off when I told them I was looking for a new Mustang. The staff was professional, I never felt like I was being pushed into anything, and the kept me constantly updated about the status of my order. They even fought to get me in the vehicle even though the banks weren't wanting to finance at first. Couldn't have asked for a better experience. More
The overall buying process was okay. The only thing I wasn’t happy with was the failure to listen. I clearly stated I didn’t want my picture posted on social media on more than one occas The only thing I wasn’t happy with was the failure to listen. I clearly stated I didn’t want my picture posted on social media on more than one occasion. They posted the pictures anyway even after me clearly stating I didn’t want them to do so. My car also needed brake work done when I purchased the car. They did take it in and they turned the rotors but said the pads were okay. The pads definitely aren’t okay on the car. The car I was looking at before I found mine had been wrecked. They told me the car hadn’t been in any accidents. Luckily, I know what to look for. The car had been repainted on the trunk. After I pointed it out, they changed their story. I’ve been to other car lots and got much better service. The only reason I bought from Short Redmond is because they had the exact car I wanted. If you aren’t looking for any certain type of car, I’d probably recommend going somewhere else. The whole experience left a bad taste in my mouth. The only good thing that came out of it was the car. More
Absolutely the best truck buying experience I’ve had purchasing experience I’ve had in my 32 years. Amazeing and fast service. Great prices. Great vehicles. And great employees! purchasing experience I’ve had in my 32 years. Amazeing and fast service. Great prices. Great vehicles. And great employees! More