Shore Toyota

Friendly, helpful and courteous Employees I was pleased with the convenience of the service, good hours for drop off and pick up. Quick and friendly employees, who had the work completed in n I was pleased with the convenience of the service, good hours for drop off and pick up. Quick and friendly employees, who had the work completed in no time. Thank you for the pleasant experience! More

Great experience every time! Shore Toyota/Scion Service Department is awesome! Everyone is pleasant and I have never had a bad experience. Not that I have a choice, but I don't Shore Toyota/Scion Service Department is awesome! Everyone is pleasant and I have never had a bad experience. Not that I have a choice, but I don't mind driving quite a distance to have my car serviced at Shore Toyota/Scion. I think they have a great group of people working there. Keep up the good work!!! More

2017 Toyota 4runner Limited Been an exclusive Nissan only buyer for 30yrs. When I saw the 4runners at a local dealership I wondered why it took me so long to switch to Toyota. Th Been an exclusive Nissan only buyer for 30yrs. When I saw the 4runners at a local dealership I wondered why it took me so long to switch to Toyota. They didn't have what I was looking for on the lot so I checked inventories all over the tri-state online before settling with Shore. This Limited package is awesome. Fully loaded and a great ride. Blake G went over every button and features before the test drive. After the sale he even took the time to hook up the entune Bluetooth radio. I recommend this dealership and would buy from here again. More

Love my new SUV! Kudos to Samantha, Merv, and Danny at Shore Toyota. Samantha corresponded with me via email for one week answering preliminary questions. She scanned Kudos to Samantha, Merv, and Danny at Shore Toyota. Samantha corresponded with me via email for one week answering preliminary questions. She scanned and sent me brochures of vehicles that interested me. She also lined up a salesman, Merv, to help me when I arrived at the showroom. Merv spent over 5 hours assisting me in selecting the perfect RAV4. Danny helped crunch the numbers so I could purchase the vehicle I wanted and stay within my budget! More

The best customer service around. Friendly courteous people This is my forth car at this dealership. I would not buy or lease a Toyota anywhere else. Dealt with Frank Catrambone and Todd Gardner. Always an enjo This is my forth car at this dealership. I would not buy or lease a Toyota anywhere else. Dealt with Frank Catrambone and Todd Gardner. Always an enjoyable experience. And I was a person who dread shopping for a car. Felt pressured all the time. Not here. More

Service Center As It Should Be I was assigned a new Assistant Service Manager. My prior manager, a wonderful person to whom I gave consistently excellent ratings, left the company. I was assigned a new Assistant Service Manager. My prior manager, a wonderful person to whom I gave consistently excellent ratings, left the company. My new manager, Frank Siderio immediately made me realize that I was in store for the same friendly, concerned, and knowledgeable service I previously had. He made me feel as if we had known each other fora long time. My initial worries about a new manager was immediately dispelled. If you get the impression that Frank Siderio made made this service interaction enjoyable, you would be correct. My car received a schedule 15,000 mile service. This was done flawlessly. I have always relied on Shore Toyota for excellent service so I was not surprised by my treatment here. What amazed me was that a problem I had with the car, an annoying rattle was found and solved easily. I had visions of a long visit and a "We can't find it" result. Instead, they found that my license plate was loose. Problem fixed. Rattle gone. I love my Assistant Service Manager. I admire the service manager. That's the way to keep customers coming back. More

Helpful active listeners Vince and Jesse listened to my negative experiences in the past with Shore Toyota. They took the time to make things right. I never thought I would p Vince and Jesse listened to my negative experiences in the past with Shore Toyota. They took the time to make things right. I never thought I would purchase a vehicle due to my previous sales and service experiences. The two were very friendly and worked with me through the sale of my new Camry and I did not feel pressured during the whole car sale. They located the color and details I wanted and beat another Toyotas price on the vehicle. More

First Car Purchase Toyota made leasing my first car an enjoyable experience. I am happy with the deal I made and with the help I had in choosing the right car for me. Toyota made leasing my first car an enjoyable experience. I am happy with the deal I made and with the help I had in choosing the right car for me. More

Waiting time too long; not trustworthy The service manager is not welcoming; too long waiting time for simple service, initially said AC is ok when asked to check it's status but later chan The service manager is not welcoming; too long waiting time for simple service, initially said AC is ok when asked to check it's status but later changed plan and added charge for AC service to make sure it is working which we rejected!!! More

good honest service Service advisor returned car when promised. Did only what I needed/ requested. Prices typically high but Frank gave me some considerations that made Service advisor returned car when promised. Did only what I needed/ requested. Prices typically high but Frank gave me some considerations that made price more reasonable. Very professional and courteous. More