Shore Toyota

Lori was very good and honest. She showed me the problem with the casr and made very sound recommendations. I would definetly go back and deal with her. Thanks with the casr and made very sound recommendations. I would definetly go back and deal with her. Thanks More

I wanted to purchase my car at this location but was unable to obtain the vehicle color I wanted when I wanted it. I took my vehicle in for service, oil change and a recall. I had heard that Shore Toy unable to obtain the vehicle color I wanted when I wanted it. I took my vehicle in for service, oil change and a recall. I had heard that Shore Toyots had a shuttle to the local mall. With me was my three daughters, a friend and my mom. I lead a very busy life and to be able to go to the mall and do what I needed to do was wonderful. Everyone was very helpful and especially Lori who showed me an item about my car, took care of arranging the shuttle, gave a balloon to my daughter and made her day and just all around nice person. It was a great experience and I plan to take my vehicle to this location for all my service needs. More

I've never taken my car to the dealership for service before but I will definitely do so again. Jim and Dave were fantastic to work with and I really appreciate everything they did to help me. They commu before but I will definitely do so again. Jim and Dave were fantastic to work with and I really appreciate everything they did to help me. They communicated very clearly with me and made me feel like they cared not only about my safety but also my budget. More

Since I bought the car last year I have been trying to get my phone hooked up to work in the car. I have been to Verizon many times and the dealership many times. However, no one could help me. At the dea get my phone hooked up to work in the car. I have been to Verizon many times and the dealership many times. However, no one could help me. At the dealership I kept missing Lori, whom they said was a pro at this service. Today she quickly and adeptly connected my handset. Being less savvy when reading the text, my husband and I had difficulty with the directions, but so did the techs at Verizon. Thank you, Lori. More

I pulled into the service bay without an appointment as I was having a problem with my doors that developed the day before (Sunday). I requested Lori & she came to my vehicle in approx. 2 minutes. As usual was having a problem with my doors that developed the day before (Sunday). I requested Lori & she came to my vehicle in approx. 2 minutes. As usual she was bright & cheerful. I explained my difficulty & in ONE minute she found the solution.....problem solved!! I was in & out of the service facility within 5 minutes. THAT IS GREAT SERVICE!!! More

My original contact person wasn't at dealership when we arrived but Nelson jumped in right away to help us. Actually, your entire staff at Shore Toyota work together as a team which is very refreshing and arrived but Nelson jumped in right away to help us. Actually, your entire staff at Shore Toyota work together as a team which is very refreshing and amazing compared to other dealerships. Nelson was magnificent and made us feel comfortable immediately. He went out of his way to make sure we were able to test drive and compare the different models we were interested in and never felt like a pushy salesman. From start to finish he did everything he said he would and more. Follow through is very important to us and Nelson did not disappoint. He went above and beyond to make sure we purchased our Venza and we couldn't be happier. Shore Toyota and Nelson will definitely have our business in the future. Thanks to his manager and all the sales staff for a great experience. Also, thanks goes to the cashiers who are very customer oriented. More

Ms. Lori Reynold was very helpful and courteous. Her customer service was outstanding and was able to assist me with all my questions and concerns. customer service was outstanding and was able to assist me with all my questions and concerns. More

Lori was great! Service area was very busy but she got me moved along with no waiting... Thanks! I'll be back! Thanks for everything:-) me moved along with no waiting... Thanks! I'll be back! Thanks for everything:-) More

From the minute on the phone till the minute I left, I felt I was an important person. I'm not from the area and I needed work done on my car, because I waiting until the last minute. These guys treat felt I was an important person. I'm not from the area and I needed work done on my car, because I waiting until the last minute. These guys treated wonderful. Which is great becaue what did they owe me, I might ever see them again. But they took their customer service all the way up. I can't thank them enough for the service & friendliness they have showed me. I now can go to the shore and know if I have a problem, I can call Shore Toyota & the above guys for help. Thank you, thank you, thank you. You guys rock. More

We have had great experience with Shore Toyota. We moved into area from another part of the state where our Highlander was purchased. Our Highlander was in for a recall and a second issue was found (out of into area from another part of the state where our Highlander was purchased. Our Highlander was in for a recall and a second issue was found (out of warranty) the bad part was pointed out and asked if we wanted it fixed and we said yes. We would not have noticed the part and to have it fixed under warranty was great. Lori remember my name when we drove into the service area, this was after 3 weeks since our last visit. More