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Shore Toyota
Mays Landing, NJ
2,408 Reviews
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2,408 Reviews of Shore Toyota
November 21, 2017
SERVICE I was early, and was emitted without question, service was conducted as quickly as possible. Even washed. Nice atmosphere in waiting room. Very clean I was early, and was emitted without question, service was conducted as quickly as possible. Even washed. Nice atmosphere in waiting room. Very clean area. More
by DEPENDABLE626
Verified CustomerEmployees Worked With
Tina Napolitano
November 21, 2017
Service was a pleasure We had to have our Highlander back by 1 PM. Robert called at 9:20 AM and said we could pick it up any time. Wow! Great service. Combine this with know We had to have our Highlander back by 1 PM. Robert called at 9:20 AM and said we could pick it up any time. Wow! Great service. Combine this with knowledge and caring you have a winning team. We will see you next month for service on our 2007 Rav 4. More
by Dan Lawless
Employees Worked With
Robert Fredricks
November 20, 2017
Great Experience Able to tell price for sell price. Let us to know want to buy it or not. Do not waist time for you customer. Love it Able to tell price for sell price. Let us to know want to buy it or not. Do not waist time for you customer. Love it More
by lianschew
Employees Worked With
Courtney Mutchler
November 20, 2017
LONG TIME FRIEND’s - Courtney Mutchler & Dan Leach I have been the proud owner of 10 Toyota’s. That should tell you how I feel about this dealership and the two employees mentioned above. I started wit I have been the proud owner of 10 Toyota’s. That should tell you how I feel about this dealership and the two employees mentioned above. I started with them on Fire Road, EHT. LOVE THE CARS, but appreciate the friendship that I have developed with Courtney and Dan. Honest and straightforward with no nonsense or typical salesman mentality. I even had my Pastor purchase a car from this dealership. SIMPLY THE BEST! More
by LRHOWARD-HALF
Employees Worked With
Danny Leach, Courtney Mutchler
November 20, 2017
It was too easy! From start to finish its a simple process and a pleasure. No stress, No hassle, the staff was professional and courteous. The set up and procedure we From start to finish its a simple process and a pleasure. No stress, No hassle, the staff was professional and courteous. The set up and procedure were smooth and easy. I can't thank them enough. More
by DJVITO
Employees Worked With
Tina Napolitano
November 17, 2017
60,000 scheduled maintence great service and friendly staff. comfortable waiting area. with access to coffee , newspapers and TV . Was interviewed by a sale staff gentleman and great service and friendly staff. comfortable waiting area. with access to coffee , newspapers and TV . Was interviewed by a sale staff gentleman and did a brief survey there. He was very friendly and courteous . Over all a good experience . More
by PASTRYCHEF1992
Employees Worked With
Bob Anderson
November 16, 2017
FIVE HOURS' WAIT Time is a constant problem with Shore Toyota. I originally took my car to another dealer in Philadelphia, I normally work in Philadelphia. I made a Time is a constant problem with Shore Toyota. I originally took my car to another dealer in Philadelphia, I normally work in Philadelphia. I made an appointment at Shore a couple of days ago because I am out of work due to a medical problem. When I made the appointment, I told Shore that Champion/Sloane Toyota said that I needed rear brakes and a replacement fender liner. I am aware you dealerships are connected electronically. I got to Shore and and my service person told me they had to look for themselves at Shore. Fine. Shore recommended replacement of the front brakes as well. I agreed. I arrived at 11:15 and left after five. I mean, I wasn't having an outpatient medical procedure. I was having my brakes fixed. I am not unsatisfied with the Ryan Goroy, who is on the service team and handled the paperwork side and whose exact title I do not know. I am not unsatisfied with the price I paid. I am not and have never been unsatisfied with the work actually done. The reason I avoid Shore Toyota is because of excessive period of time it takes to get my car serviced. I cannot leave the car because I drive 135 miles round trip daily for work. The last time I went to Shore it took two hours to get an oil change!!!! Also,the facility is excessively noisy. The television is blaring and so is the music coming from the show room. Put up some walls, people!! It was REALLY UNPLEASANT to be there for five plus hours. And even if it were less unpleasant to sit and wait, the amount of hours it took to get my car serviced it unacceptable. If I schedule an appointment for my fender liner to be put on my car, it should not take much over an hour. I suspect you do not employ enough mechanics, or you overbook your service appointments. That is not my business, but if I am going to buy another car (and I intend to within the next year), it would be smart of you higher-ups to take note. I don't want to buy a car from a place that won't service it in a timely manner. Many other people have complained to me about the same thing about Shore Toyota, and bought cars elsewhere because of this problem. Terry Blynn More
by TBLYNN4170
Employees Worked With
Goroy, Ryan (customer service one star doesn't apply to him, see above)
November 16, 2017
SCHEDULED A TIRE ROTATION AS WELL AS CHECKING MY BRAKE PEDAL TO DO A BRAKE JOB CALIPERS SHOES AND PAD WILL COST ME $1400 AS THE SERVICE MANAGER STATED.DECLINED THE SERVICE TOO EXPENSIVE FOR ME,WENT HOME UNHAPPY. TO DO A BRAKE JOB CALIPERS SHOES AND PAD WILL COST ME $1400 AS THE SERVICE MANAGER STATED.DECLINED THE SERVICE TOO EXPENSIVE FOR ME,WENT HOME UNHAPPY. More
by REYVOLUTION55
Employees Worked With
BOB ANDERSON
November 15, 2017
Todd was great!!! I had to purchase a new car because my '08 Solara convertible sustained water damage due to a leak in the top and the cost to repair the damaged was m I had to purchase a new car because my '08 Solara convertible sustained water damage due to a leak in the top and the cost to repair the damaged was more that the car was worth. I loved my care and was not prepared by buy a new car. Both Todd and Jesse were very understanding and very attentive during the process. I love my new 2018 Camry XSE! More
by MRSLASWEEN
Employees Worked With
Jesse Zanichelli, Todd Gardner
November 14, 2017
Camry Dan Leach and Jim Griffin went above and beyond our expectations. They made sure the whole process went smoothly. Dan Leach is an excellent manager wh Dan Leach and Jim Griffin went above and beyond our expectations. They made sure the whole process went smoothly. Dan Leach is an excellent manager who is a phenomenal asset to Shore Toyota. We would definitely recommend seeing Dan Leach at Shore Toyota to our family and friends. More
by Camry
Employees Worked With
Jim Griffin, Danny Leach
