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Shore Toyota
Mays Landing, NJ
2,408 Reviews
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2,408 Reviews of Shore Toyota
April 28, 2016
Service was excellent. Dave was very helpful when he checked me in and followed up on my issue. The problem turned out to be minor and I was pleased with th was excellent. Dave was very helpful when he checked me in and followed up on my issue. The problem turned out to be minor and I was pleased with the follow up. More
by BFPERSKIE
Verified CustomerEmployees Worked With
Dave Schulnick
April 27, 2016
Chip in winshield Upon driving home immediately following the purchase of the car, I noticed a sizable chip in the windshield. I returned the next morning and spoke to Upon driving home immediately following the purchase of the car, I noticed a sizable chip in the windshield. I returned the next morning and spoke to a manager who told me someone would call me to make an appointment to bring the car in to replace the windshield. After waiting a couple of days of not receiving a call, I called again and was told the person that schedules appointments was out. After a couple more days, I called again and an appointment was made for today. Upon arriving, I was told they would only repair the chip rather than replacement and it couldn't be done today because it was wet. I was told the person that handles this is only in on Tuesdays and Wednesdays. I am very disappointed because I was told and I expected the winshield to be replaced. It was suggested that the chip occurred after I took delivery of the car. Since I don't remember the name of the original manager I spoke to the following morning, it appears my word is now doubted. Now they say they will repair the chip and will not replace it. I paid a lot of money for this car and I trusted the integrity of this tayota dealership. I expect the windshield to be replaced as originally promised. Please address this matter to the general manager. I am DianaConte, 609 823 8959. I will be returning next Tuesday to have this situation resolved. Thank you for your immediate attention to this matter. . More
by SHOEBIE4U@YAHOO.COM
Employees Worked With
I do not remember the name of the salesman or manager nor was I provided with business cards for either.
April 27, 2016
I love my Toyota Yaris, and I just loved Courtney too!! Courtney Muchler is an excellent person to deal with. I recently lost my husband, and buying a new car was terrifying to me. Courtney was understand Courtney Muchler is an excellent person to deal with. I recently lost my husband, and buying a new car was terrifying to me. Courtney was understanding of my new situation in Life, and gently guided me through this process. I'm so happy he was my salesperson. I am, and will remain, a loyal Toyota person. Thank you so much. I love my new little car!! dot smith More
by DOTSYABBY
Employees Worked With
Courtney Mutchler
April 27, 2016
So positive, I really rate it 10 STARS!!! I always go to Shore Toyota where I bought the car for service. I thought the noise was the new tires I bought and stopped there first. I went to my d I always go to Shore Toyota where I bought the car for service. I thought the noise was the new tires I bought and stopped there first. I went to my dealer the next day since it wasn't the tires. After this I will buy everything like tires and wipers from this dealer, not just for service. Bob Anderson test drove it and told me it was a right rear hub assembly. He gave me a quote. When I picked it up it was less than the quote. Can you imagine. I was, and am so grateful I have service where I know they won't cheat me and are so friendly and comforting. I am 73, on subsidized housing and my Prius is a necessity. I feel like they are family. When I was much younger nobody trusted dealers. It's a God-send that Shore Toyota has such a friendly, efficient and skilled repair shop. My car is special and I trust Shore Toyota to take care of me in all my servicing needs. AND THEY ALL LOVE MY DOG CHINA WHEN I BRING HER IN. More
by samandlinda
Employees Worked With
Bob Anderson
April 27, 2016
Personal Treatment I really appreciate how my service advisor knows me and takes care of me. He looks for ways to help me that make the most sense. I really appreciate how my service advisor knows me and takes care of me. He looks for ways to help me that make the most sense. More
by JMEREL
Employees Worked With
Dave Schulnick
April 27, 2016
The best from the best!! My second Prius from Shore Toyota and WOW, the 2016 is like night and day compared to my 2012!! Courtney Mutchler is the best and one of the reasons I My second Prius from Shore Toyota and WOW, the 2016 is like night and day compared to my 2012!! Courtney Mutchler is the best and one of the reasons I go to Shore Toyota. See you on the next model change!!! More
by MARCHICKJR
Employees Worked With
Lori Reynolds, Olti Celepija, Courtney Mutchler
April 26, 2016
Betty satisfide Dan leach and staff Were very helpful and understanding like the past and I had much good. With Dan leach and shoe Toyota I've purchased over ten Dan leach and staff Were very helpful and understanding like the past and I had much good. With Dan leach and shoe Toyota I've purchased over ten autos from them More
by RIPERDRYWALL
Employees Worked With
Danny Leach, Blake Gihorski
April 23, 2016
First time visitor It was my first visit and staff were friendly and professional. Was impressed with Dave informing me service was almost complete. He even took care of It was my first visit and staff were friendly and professional. Was impressed with Dave informing me service was almost complete. He even took care of recall I didn't ask about!! Great service and nice waiting room!! Thank you More
by cherllk
Employees Worked With
Not sure name, Dave Schulnick
April 22, 2016
Great fast service They took the time to explain what they were going to do and then recapped what they actually did. It was a pleasant experience. I will be back again They took the time to explain what they were going to do and then recapped what they actually did. It was a pleasant experience. I will be back again More
by RAY Maz
Employees Worked With
Tim, Dave Schulnick
April 22, 2016
Review I was told not to go to Shore but I gave them a chance. In the past I went to Turnersville. I paid cash for a Camry XLE 2016. It was difficult to ge I was told not to go to Shore but I gave them a chance. In the past I went to Turnersville. I paid cash for a Camry XLE 2016. It was difficult to get exactly what I wanted as viewed "on-line". One of my requests was illuminated door sills. The mgr. found a car with them but when I looked I said they didn't look like they were lighting. Sales person said they are lit it's just subtle. I went home looked on line to see how they were supposed to look like and they were NOT illuminated. (which I paid for). I called and the Customer Mgr. (I guess who fixes problems), said bring the car in and they fixed the door sills. I took my car to the car wash and my pin striping was peeling off. I called and same mgr. (Tammy) said bring it in and they will replace the pin striping. I became ill but brought it in 2 weeks later. (I did inform Tammy of this and she said no problem anytime is fine because service had a work order for me). I called the day before to tell them I would be there the next day. When I came in I was in the waiting room and I was told they were out of my color pin striping. I could either chose another color or wait for my color to be ordered. I chose to wait. I ask you...should I have to go through all this on my brand new car? Also, at the time of purchase it was communicated several times about giving "all 10's rating" so the sales person could receive a bonus. Shouldn't this be earned...it was not. But they received a high rating due to my kindness not merit. More
by LAUREL2313
Employees Worked With
Jim Griffen, Tammy Cotter
