Shields Auto Center

Fair price and great customer service! It is difficult to find honest salesmen who follow through and don’t push you into a sale. I have purchased multiple vehicles from Shields because of It is difficult to find honest salesmen who follow through and don’t push you into a sale. I have purchased multiple vehicles from Shields because of this. Now I even have my family coming over to Rantoul Shields just because of the Ford brand and the customer service. Mark Keyes is second to none when it comes to follow through and listening to the needs / wants of the customer. I came back to Shields after totaling my car. Teresa from the business office helped me with gap insurance claim process. This was above and beyond the call of duty. Thank you all at Shields!!! More

Great service. Terry and Teresa did a awesome job working with my wife and I on getting the car. Would recommend to friends and family. Thank you Shields! Terry and Teresa did a awesome job working with my wife and I on getting the car. Would recommend to friends and family. Thank you Shields! More

Quick and Easy My husband and I told Scott exactly what we were looking for. While Scott was very professional he wasn't the typical "salesmen". He didn't want to wa My husband and I told Scott exactly what we were looking for. While Scott was very professional he wasn't the typical "salesmen". He didn't want to waste our time and wanted to find us a great fit. He was extremely personable, while also professional. Scott thoroughly answered our questions. From the time we met Scott we spent two hours for our vehicle. It was the quickest and easiest car buying experience for my husband and I. I would highly recommend Scott to anyone looking to purchase a vehicle. More

Amazing customer service! My husband and I had amazing customer service from Scott Lackey .He went above and beyond great customer service! Teresa Smith was also very helpful e My husband and I had amazing customer service from Scott Lackey .He went above and beyond great customer service! Teresa Smith was also very helpful explaining all the warranties and answered any questions we had. Would definitely purchase another vehicle from them. Thank you Scott for everything:) More

A very good car buying experience Our salesman Scott was very courteous and fun to deal with. He answered all our questions and i would not hesitate to recommend him or the dealership Our salesman Scott was very courteous and fun to deal with. He answered all our questions and i would not hesitate to recommend him or the dealership to anyone interested in buying a car. More

What I was expecting. My title says it all. There were no surprises. Got a new car for my old beater. Now I don't have to worry about my car breaking down. My title says it all. There were no surprises. Got a new car for my old beater. Now I don't have to worry about my car breaking down. More

My Daughter's New Car From when we came into the dealership...service and helpfulness was the word. We were wanting a safe for her and 2 growing children. We ended up with From when we came into the dealership...service and helpfulness was the word. We were wanting a safe for her and 2 growing children. We ended up with an Escape SE Sport, brand new and a great price! Shop local. More

Cleaning of my van I had excellent service when I brought my van in to be cleaned. Keith did such a good job cleaning my van, felt like I was in a new one. Will be back I had excellent service when I brought my van in to be cleaned. Keith did such a good job cleaning my van, felt like I was in a new one. Will be back again for sure. More

Great My salesman Mark Keyes went out of his way to make sure I had what I wanted. He helped streamline the process so no time was wasted. The entire dealer My salesman Mark Keyes went out of his way to make sure I had what I wanted. He helped streamline the process so no time was wasted. The entire dealership was very nice More

New Ride! Easiest car purchase ever! We’ve purchased used for so many years and decided on buying new. We couldn’t turn down a good deal and what makes it bette Easiest car purchase ever! We’ve purchased used for so many years and decided on buying new. We couldn’t turn down a good deal and what makes it better was a great Salesman, Terry! Thanks again!! More