Shields Auto Center

Excellent Experience Our salesman was awesome and got me out of being upside down in my car and into the vehicle I wanted that fit my whole family. We had a great experien Our salesman was awesome and got me out of being upside down in my car and into the vehicle I wanted that fit my whole family. We had a great experience, everyone was extremely helpful and friendly! We will definitely continue to keep doing business with Shields! More

Smooth trade, excellent staff! Mark Keyes did it again! Rick Shields, Greg Shields, Teresa Smith were great help as well. Smooth trade, didn't spend all day at the dealership trying Mark Keyes did it again! Rick Shields, Greg Shields, Teresa Smith were great help as well. Smooth trade, didn't spend all day at the dealership trying to make a deal. The shop crew detailed the Jeep to perfection. More

Excellent!!! I definitely recommend you visit Shields on your next car purchase everyone from start to finish were friendly and helpful. My salesman Scott was so e I definitely recommend you visit Shields on your next car purchase everyone from start to finish were friendly and helpful. My salesman Scott was so easy to work with and made my car buying experience easy, there was no pressure and he was very informative on any questions I had. Definitely check em out if your looking!!! More

Very good day at shields Auto center. My experience as a shield today was very good everybody was on top of there game and a customer service was great. I especially like the fact that the My experience as a shield today was very good everybody was on top of there game and a customer service was great. I especially like the fact that the sales rep Scott Lackey was patient enough to work with me thank you very much I love my car. More

They worked with us even when we showed up last minute. I stopped in on my lunch hour to test drive a truck. They were more than helpful to get me a test drive, even on my lunch hour. My wife and I came b I stopped in on my lunch hour to test drive a truck. They were more than helpful to get me a test drive, even on my lunch hour. My wife and I came back literally at closing time. They had no problem at all with staying late and helping us out. Super happy with my visit. Plus this is our 6th vehicle from Shields!!! More

Great Experience Great customer service! The website was easy to navigate. I was able to test drive the car I found on-line and then once my decision was made it was Great customer service! The website was easy to navigate. I was able to test drive the car I found on-line and then once my decision was made it was a fast efficient process to buy the car. More

Excellent Came in looking for a used vehicle and drove off in a new 2018. So excited about this accomplishment!! Cant wait to show it off to my family and frie Came in looking for a used vehicle and drove off in a new 2018. So excited about this accomplishment!! Cant wait to show it off to my family and friends! More

Great sales people! Helpful, friendly salespeople, managers, and service department. No pressure, quick deal, not a lot of waiting and going back and forth. Found just th Helpful, friendly salespeople, managers, and service department. No pressure, quick deal, not a lot of waiting and going back and forth. Found just the right vehicle. Two thumbs up! More

Awesome experience! Scott was wonderful to work with! He was very patient with me and answered all my questions. Everyone at the dealership was friendly and made me feel Scott was wonderful to work with! He was very patient with me and answered all my questions. Everyone at the dealership was friendly and made me feel welcome! I recommend Shields Auto Center to anyone in the market for a vehicle. More

Fair price and great customer service! It is difficult to find honest salesmen who follow through and don’t push you into a sale. I have purchased multiple vehicles from Shields because of It is difficult to find honest salesmen who follow through and don’t push you into a sale. I have purchased multiple vehicles from Shields because of this. Now I even have my family coming over to Rantoul Shields just because of the Ford brand and the customer service. Mark Keyes is second to none when it comes to follow through and listening to the needs / wants of the customer. I came back to Shields after totaling my car. Teresa from the business office helped me with gap insurance claim process. This was above and beyond the call of duty. Thank you all at Shields!!! More