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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

September 16, 2020

Great friendly service. Waited while my car was serviced and everyone I was in contact with followed guidelines for social distancing, wore masks, etc. Waiting area was very clean. More

by BevH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Sep 22, 2020 -

Shields Auto Center responded

Thank you for placing your trust in Shields Auto Center during the pandemic. We work hard to make sure you have a safe and healthy environment while visiting. Our staff appreciates knowing that our efforts are being noticed. Thank you for taking the time to rate us, we look forward to delivering more positive experiences!

September 16, 2020

Very professional experience with no high pressure sales tactics. A very comfortable car buying experience overall. The entire team made us feel at ease and comfortable with our decision. More

by higginsond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
Sep 22, 2020 -

Shields Auto Center responded

Thank you for taking the time to give us a review. Our staff works really hard to ensure that our customers have a great experience at Shields Auto Center. Enjoy your new vehicle and we look forward to seeing you again soon!

September 10, 2020

Everyone here was very nice & helpful! David helped us out a bunch in purchasing our new car! He was very helpful in telling us all about the car we were buying! Would definitely recommend him to anyone! More

by Hillary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cassout
Sep 11, 2020 -

Shields Auto Center responded

Thank you for the awesome review! We are so happy that we met your expectations and were able to help you in your vehicle purchase! We look forward to working with you again the future!

August 15, 2020

Had an awesome experience from my salesperson Cory and Financial manager Theresa. Sheilds definitely puts the customer first. I would recommend them to anyone looking to purchase an automobile. First Clas More

by Bigj59
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Kory Miller
Aug 18, 2020 -

Shields Auto Center responded

Thank you so much for your review. Your comments help keep us motivated to continue providing great customer service. We appreciate your recommendation of our dealership!

August 15, 2020

Andrew was very professional and helped throughout the entire buying process. I drove from 3 hours away and relied on his accuracy of details on vehicle I purchased. He was spot on. He came in on his day More

by Brian S.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, Andrew Henson
Aug 18, 2020 -

Shields Auto Center responded

We appreciate you taking the time to give us a review! We are happy to hear that we were able to give you confidence in taking a road-trip and purchasing from us. We appreciate your business and enjoy your new truck!

August 08, 2020

My husband and I had a great experience at Shield's in rantoul. Kory was readily available for our appointment and knowledgeable about the type of vehicle we were looking for. The price and trade in dea More

by asanders
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Teresa Smith, Kory Miller
Aug 13, 2020 -

Shields Auto Center responded

We work hard to make sure that you have a great experience and we are glad that is was an easy process from start to finish! We appreciate you giving us an opportunity to earn your business! Enjoy your new vehicle!

July 23, 2020

Holden was an absolute joy to work with!! He took so much time to make sure I understood my new vehicle and offered to help in the future, as well. He was polite, respectful, and very helpful. I consi More

by Jennifer Edmonds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Teresa Smith, Holden Yates
July 18, 2020

Very Pleasant Experience David was very helpful and pleasant to deal with when purchasing my new (used) car. I would definitely recommend him to anybody looking for a salesman More

by mtmeek18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cassout
July 18, 2020

Overall, good expierence. Holden Yates was a kind and attentive sales person. I didn’t like the long wait time to meet with business manager. Iam happy with my purchase I just hope, as with any vehicle p More

by JamesZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holden Yates
July 15, 2020

Very friendly helpful. Service was great . Everything Very friendly helpful. Service was great . Everything was awesome. Good people helpful. Got a great deal on our new van . Highly recommended. Shield More

by Dunlapj8566
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Teresa Smith, Holden Yates
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