Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shields Auto Center
Rantoul, IL
795 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
795 Reviews of Shields Auto Center
Verified Customer
September 30, 2020
Great serviceOne thing to note though is to maybe park Great service One thing to note though is to maybe park the cars people will borrow while their cars are being worked on in a different place. Parkin Great service One thing to note though is to maybe park the cars people will borrow while their cars are being worked on in a different place. Parking cars by the garage entrance can lead to be blocked in when other cars line up to get into the garage/drop off area. More
by ericekidwell
Employees Worked With
Tynan Hedrick
September 29, 2020
I’ve dealt with Shields Auto Center for several years and have always been impressed with their professionalism. They are very reliable and do top notch work. have always been impressed with their professionalism. They are very reliable and do top notch work. More
by BROWN661_6
Employees Worked With
Scott Lackey
September 29, 2020
I have been there 4 times for repairs and they still aren't corrected. The service staff have been cordial and even want to test drive the vehicle with me confirming my issues but there are still the sa aren't corrected. The service staff have been cordial and even want to test drive the vehicle with me confirming my issues but there are still the same issues. More
by wduke2558
Employees Worked With
Dale Scudder
September 29, 2020
My service was done very well and in a timely manner. Every thing was explained to me about what they did and what I should keep a eye on. I am very impressed by the customer service. Every thing was explained to me about what they did and what I should keep a eye on. I am very impressed by the customer service. More
by tim_nuss
Employees Worked With
Tynan Hedrick
September 28, 2020
Did an excellent job on the car and actually was done before promised. Enjoy supporting my local business and the people at shields are excellent. before promised. Enjoy supporting my local business and the people at shields are excellent. More
by jochip60
Employees Worked With
Teresa Smith, Dale Scudder, Scott Lackey
September 22, 2020
Your dealership was amazingly clean and well prepared to protect your customers from the Covid virus, which was most appreviated! Service was great! Elaine Taylor protect your customers from the Covid virus, which was most appreviated! Service was great! Elaine Taylor More
by et43
Employees Worked With
Dale Scudder, Scott Lackey
September 21, 2020
Everything was great thanks you always take real good care of us each and every time you are wonderful to work with thanks again marcia care of us each and every time you are wonderful to work with thanks again marcia More
by marcia31863
Employees Worked With
Dale Scudder, Scott Lackey
September 19, 2020
this was the first time i requested service. waited while my car was serviced. this entire time everyone was professional. they also ensured the guidelines for social distancing was adhered to. grea while my car was serviced. this entire time everyone was professional. they also ensured the guidelines for social distancing was adhered to. great experience. More
by milliejd
Employees Worked With
Dale Scudder, Scott Lackey
September 19, 2020
Dave was real helpful in assisting me in my truck needs and I got the truck i have had my eye for the last few months. The process was quick and painless and Teresa in Finance was very thorough with explai and I got the truck i have had my eye for the last few months. The process was quick and painless and Teresa in Finance was very thorough with explaining everything. I am now a happy Ford truck owner and completely satisfied with my purchase. More
by aksales79
Employees Worked With
Teresa Smith, David Cassout
