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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

February 02, 2024

They are always helpful and courteous. The pick up/drop off service for the oil change was amazing! More

by xxxxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Feb 22, 2024 -

Shields Auto Center responded

Thank you for your feedback. We are so glad that you find the value and convenience in our new Pick-up & Delivery service!

January 27, 2024

Did amazing like usually I am glad that I bring my vehicle to there shop More

by artie62521
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Miller
Mar 26, 2024 -

Shields Auto Center responded

Thank you for your kind words. We are blessed to have customers like you!

January 25, 2024

Many people at Shields were welcoming and friendly. Scott was especially friendly and helpful. The service was quick. More

by tlee1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Shields spent time visiting with me. , Marci Ihnen, Rick Shields, Greg Shields, Teresa Smith, Dale Scudder, Scott Lackey
January 24, 2024

They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 More

by L-ALLEN9
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey, Kory Miller, William Nigh
January 22, 2024

Mark was great to work with and answered all of our needs. We are extremely happy with our purchase from Shields and will be repeat customers as long as this level of service remains. More

by fuzzball147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Teresa Smith, Scott Lackey, Kory Miller
January 20, 2024

They are friendly,work to find what you want,goes over everything clearly,highly recommend. More

by trtlmac86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Rick Shields, Teresa Smith, Kory Miller
January 16, 2024

Treated with courtesy, work completed in timely manner, competitive pricing, service department reviewed all info and explained details More

by rbennett67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
January 16, 2024

Scott worked with me and got my car in before I had to travel in the inclement weather. Very Friendly!! More

by kahaack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lackey, Kory Miller
January 14, 2024

I use a dealership 15 miles away from my home because of personal service. Ford mechanic is great. I trust him. More

by bill@whuffman.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
January 12, 2024

Was great to deal with all the way through the buy would deal with again they More

by flbarbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith
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