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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

November 02, 2020

Overall I was very pleased, my vehicle runs like new now, however I wish that my diagnosis fee had been waived because I told him what the problem was and I don't believe it required being put on a machine. More

by ebony.clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy, Jeff Robison
Nov 10, 2020 -

Shields Auto Center responded

We appreciate your feedback. We are glad that your vehicle is running like new!

October 31, 2020

Quick convenient and professional I was able to get the time that worked for me and that was great. Friendly staff in both service and the accounting office More

by Denise wolken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tynan Hedrick
Dec 09, 2020 -

Shields Auto Center responded

Thank you Denise! We appreciate you taking the time to leave a review and thank you for choosing Shields Auto Center!

October 28, 2020

What a great place to have available for us in Rantoul! Everyone does a great job every time we go there, and I know the work they do is always going to be the best! Thanks guys! More

by don.payton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Robison
Dec 09, 2020 -

Shields Auto Center responded

Thank you Don! We are so happy to be able to serve our customers and thank you for keeping your business local!

October 27, 2020

The staff here was truly superb. They were efficient and kept their promise of getting me a vehicle despite several past failures with other dealerships. I would 100 percent recommend them to anyone i More

by Proud Scorpio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, Andrew Henson
Dec 09, 2020 -

Shields Auto Center responded

Wow! Your review really means a lot to us! We appreciate you taking the time to let other people know your experience at Shields! Reviews like your provide encouraging feedback. Thank you for giving us the opportunity to earn your business and enjoy your new vehicle!

October 24, 2020

Love Shields best if you have problems with your vehicle they will work you in if you didn't have an appointment highly recommend. Good people More

by tinacandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Tynan Hedrick, Jeff Robison
Nov 10, 2020 -

Shields Auto Center responded

Thank you Tina! Your review really means a lot to us.

October 22, 2020

I'm 51 years old and I typically view buying a car as a prize fight. I always walk in ready to walk out when I can't get a fair deal. This was the best buying experience of my life. The vehicle had two More

by THEBOYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Ben Hall
Oct 23, 2020 -

Shields Auto Center responded

Thank you for taking the time to leave us a review. A 5-star experience is the best we could hope for! Our staff is dedicated to providing all our guests with outstanding customer service. Thank you for giving us the opportunity to earn your business.

October 22, 2020

I always have a great experience with the workers there. They are very helpful and answers any questions that I have. I will refer others More

by lilnetteandfamily4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tynan Hedrick, Jeff Robison
Oct 23, 2020 -

Shields Auto Center responded

Thank you for taking the time to leave us a review! We appreciate your business and love getting referrals! Thank you!

October 20, 2020

Great service! Salesman David Cassout was excellent! He provided a comfortable environment, answered all our questions, and wasn’t pushy at all. The Dealership allowed us to take the vehicle home for the w More

by GregW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, David Cassout
Oct 23, 2020 -

Shields Auto Center responded

Thank you for taking the time to leave us a review. Our staff works hard to go the extra-mile for our valued guests. I will be sure to pass your review on to David. Thank you for choosing Shields Auto Center!

October 15, 2020

Loved how friendly both sales people I worked with were! Overall amazing dealership and would highly recommend! This was the first vehicle I bought on my own and the experience was great!! More

by kendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Kory Miller
Oct 23, 2020 -

Shields Auto Center responded

We are ecstatic that we were able to assist you with your FIRST vehicle purchase! Thank you for your recommendation and we look forward to assisting you with all of your future automotive needs! Welcome to the Shields Auto Center family!

October 15, 2020

The best service I've ever received from and car dealership! David Cassout has a great can do attitude and was very helpful in walking me through the process with great ease. Thank you so much! More

by mbarga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cassout
Oct 23, 2020 -

Shields Auto Center responded

Thank you for taking time to leave a review. We think David is pretty great too! Thank you for giving us the opportunity to earn your business!

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