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Shields Auto Center

Rantoul, IL

4.7
795 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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795 Reviews of Shields Auto Center

November 20, 2020

Awsume service Dept: Extra FAST oil change: Great Dealership. Service scheduled our appt. immediately, No waiting to get serviced. Ten minute oil change is great. More

by nasus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey, Tynan Hedrick, Jeff Robison
Dec 10, 2020 -

Shields Auto Center responded

Reviews like yours provide encouraging feedback! Thank you!

November 19, 2020

You have a very friendly service/personal and I have no trouble getting an appointment or answers to my questions. And a warm and welcoming environment. More

by h.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Terry "TNT" Twitchell, Dale Scudder, Scott Lackey
Dec 10, 2020 -

Shields Auto Center responded

Thank you for taking the time to leave a review. Thank you for choosing Shields Auto Center and we look forward to welcoming you back soon!

November 14, 2020

Great i have been there 6 times in a month they are great each and every time they are wonderful to deal with thanks for all your help More

by marcia31863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey, Tynan Hedrick, Jeff Robison
Dec 10, 2020 -

Shields Auto Center responded

Thank you, Marcia! We appreciate your business!

November 13, 2020

Over all it was a good experience. I must say this was the fastest purchase of any truck I have purchased from a dealer. All being said I would purchase another vehicle from Shield's. More

by GEORGE.BEDNAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shields, Teresa Smith, Ben Hall, Andrew Henson, Larry Greger
Nov 13, 2020 -

Shields Auto Center responded

Thank you, George!! Repeat business is the best compliment!! We look forward to welcoming you back for all of your automotive needs!

November 13, 2020

Shields is always quick to get my vehicles in for maint/service, is honest in service needs, and accommodating if I need transportation. Service sets them apart! More

by hcmagrini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tynan Hedrick
Nov 13, 2020 -

Shields Auto Center responded

We're pleased to hear your feedback. Our staff is dedicated to providing our guests with outstanding customer service and quality work that you can trust. Thank you for taking time to leave us a review!

November 13, 2020

All the guys at shields auto including Scott Lackey I’ll treat me very well always friendly always willing to give a helping hand making sure all my automotive needs are taken care of to the fullest extent More

by tw.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Dale Scudder, Scott Lackey, David Cassout, Tynan Hedrick, Jeff Robison
Dec 10, 2020 -

Shields Auto Center responded

Thank you for your kind words and for taking the time to acknowledge our staff's outstanding customer service!

November 12, 2020

Enjoyed my conversations with Dave and Ben in the negotiations part. Everyone was level headed and they were right on the price. Terry was great on pick up day and Teresa (finance manager) made every More

by ALLEN20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Ben Hall, David Cassout
Nov 13, 2020 -

Shields Auto Center responded

Your positive review really means a lot to us! Thank you for your kind words and congratulations on your new vehicle!

November 11, 2020

Shields is fast and they do a great job. They explain what they did and the prices are very reasonable. They serviced my vehicle while I waited. More

by sshelksohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey, Tynan Hedrick, Jeff Robison
Nov 13, 2020 -

Shields Auto Center responded

We are glad to hear that everything was completed to your satisfaction. We appreciate your feedback!

November 09, 2020

Awesome job! Scott and his team took very good care of us. We were on a 36 hr trip to Mexico when our vehicle broke down. They got us back on the road in 3 hours! Very happy! More

by rolis09
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Nov 10, 2020 -

Shields Auto Center responded

Thank you for leaving such an awesome review and especially taking the time to notice our efforts in working to get you back on the road quickly! We hope you enjoyed your trip to Mexico!

November 06, 2020

Thanks for making this an easy, enjoyable process! Thank you for working with us to get the purchase handled efficiently and quickly. Nice job to the staff! More

by Kim Clemmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shields, Andrew Henson
Nov 10, 2020 -

Shields Auto Center responded

Kim, we are pleased to hear that everything was completed to your satisfaction. Thank you for taking the time to let us know!

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