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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

February 25, 2022

The service rep was very friendly. He was knowledgeable and help&us. He explained what was wrong and that it was now good to go. The whole place is always very clean and comfortabl More

by djtinsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Nigh
Feb 25, 2022 -

Shields Auto Center responded

It is great to read such wonderful comments about your experience with us! We appreciate your feedback!

February 22, 2022

Friendly staff, great service and the extended warranty was processed after some discussion at the dealership. More

by nplotner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Feb 22, 2022 -

Shields Auto Center responded

We appreciate your feedback. Thank you for choosing Shields Auto Center for your automotive needs!

February 17, 2022

Very thorough, reasonable prices, quick to get an appointment, helpful with all my concerns. Very clean More

by jsjuts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Feb 22, 2022 -

Shields Auto Center responded

Reviews like yours provide encouraging feedback. Thank you for letting us know!

February 08, 2022

They get you in and out very quickly. Car is still clean when it is finished too! More

by tashajo76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Scott Lackey
Feb 22, 2022 -

Shields Auto Center responded

Thank you for taking the time to notice our staffs efforts in providing a great experience! We appreciate your business and look forward to serving you again in the future!

February 08, 2022

Everyone is so friendly and professional! I love my new vehicle and thank you to all of the staff for making this purchase so easy! More

by mjhedric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Teresa Smith, Dale Scudder
Feb 22, 2022 -

Shields Auto Center responded

We appreciate your feedback and we are glad that we helped make it an easy purchase for you. Thank you for your kind words and congratulations on your new Ford!

February 05, 2022

Everyone was very friendly and professional . The service I received was done in a timely manner . I would recommend Shields for all Of your vehicle needs More

by aprilcarmien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Feb 22, 2022 -

Shields Auto Center responded

Thank you, April! We appreciate you recommending us!!

February 03, 2022

Staff is always very helpful and friendly. Service always done in a timely manner. Very nice facility as well. More

by ochs.susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Feb 03, 2022 -

Shields Auto Center responded

Thank you for the feedback, Susie! We appreciate your business!

February 03, 2022

Great service. Friendly and prompt.! full explanation of what was done and follow-up needed. More

by gemini52250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Feb 22, 2022 -

Shields Auto Center responded

We appreciate your feedback! Thank you for choosing Shields Auto Center for your automotive needs!

February 02, 2022

Salesman was very helpful, knowledgable, personable and answered all questions- addressed all concerns promptly and professionally. The finance person handling payment etc was also very knowledgable, profe More

by Laurinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Terry "TNT" Twitchell
Feb 03, 2022 -

Shields Auto Center responded

Laurinda, we appreciate your recommendation of our dealership! We are pleased that our staff provided you with a great purchase experience. Thank you for giving us the opportunity to earn your business and congratulations on the purchase of your Mazda!

January 28, 2022

Service got me in at my appointment time and quickly back out the door. Paperwork stated all jobs completed with corresponding pricing. All employees were courteous and knowledgeable. I didn't feel as I w More

by shirley5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Feb 03, 2022 -

Shields Auto Center responded

Shirley, we set our expectations high and our staff works hard to provide a great experience. It is gratifying to read your feedback. Thank you for taking the time to tell us.

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