Shields Auto Center
Rantoul, IL
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794 Reviews of Shields Auto Center
I don't know the names of the employees. My going there for service had to do with getting a new key phob. From the time I ordered and through the time I was called to set up an appointmen My going there for service had to do with getting a new key phob. From the time I ordered and through the time I was called to set up an appointment for it's programing the only thing I was told was the price of programing. When I arrived for my appointment I was told they had to have both my present phobs in order to program the new one. This meant I had to go home to get the other phob and then return to the shop. A waisted trip and waisted time on my part and on the dealership. I can only imagine what someone who had to travel some distance would have said about this. More
Rantoul Shields is the best place to buy a used vehicle. They will ensure all the options on their vehicles are in working order. I have bought three vehicles from them and have been extremely satisfied wit They will ensure all the options on their vehicles are in working order. I have bought three vehicles from them and have been extremely satisfied with every one. More
We had a great experience at the dealership. Salesperson made a bad thing of having to go car shopping into an enjoyable time. Much appreciated. Salesperson made a bad thing of having to go car shopping into an enjoyable time. Much appreciated. More
Andrew is friendly and easy going. I never felt pressured. Yeah, paperwork is a drag but everything was fully explained and I left feeling good about my purchase, the dealership, a I never felt pressured. Yeah, paperwork is a drag but everything was fully explained and I left feeling good about my purchase, the dealership, and Andrew, the salesman who helped me out. Also, the SUV I purchased is great so far. More
Kyle met us as we walked through the dealership door. We found him to be friendly and open to answering all our questions. If he didn’t know the answer, he told us this and he contacted others there to We found him to be friendly and open to answering all our questions. If he didn’t know the answer, he told us this and he contacted others there to find the answer for us. Kyle worked efficiently and followed up the sale by checking several times with us as to any new questions we may have. This was a totally enjoyable and informative process. More