Back

Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

Directions

By Type

794 Reviews of Shields Auto Center

February 14, 2023

Thanks for your help. Terry followed our interests and presented good options. We are satisfied. More

by djallison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith
Apr 04, 2023 -

Shields Auto Center responded

Thank you for your feedback. We really appreciate your business and we're here for you anytime!

February 12, 2023

ALWAYS FRIENDLY. DALE IS GREAT. NOT A PROBLEM GETTING IN USUALLY. WILL CERTAINLY PLAN ON STAYING WITH SHIELDS. More

by b.gramley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Apr 04, 2023 -

Shields Auto Center responded

We are pleased to hear that you are satisfied with our services! Thank you for taking the time to let us know. We appreciate your business and loyalty!

February 12, 2023

We had an excellent experience with this dealership. No pressure at all while dealing with Dave and Teresa. Well pleased. More

by dennisshort407
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, David Cassout
Apr 04, 2023 -

Shields Auto Center responded

We're glad that customers like you are having a great experience at Shields Auto Center! Thank you for sharing your feedback.

February 10, 2023

I don't know the names of the employees. My going there for service had to do with getting a new key phob. From the time I ordered and through the time I was called to set up an appointmen More

by esischo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Shields
Apr 04, 2023 -

Shields Auto Center responded

We apologize for the lack of communication and for the inconvenience. We would not be able to grow and develop without feedback like yours. We appreciate you bringing this to our attention. Thank you!

February 07, 2023

Rantoul Shields is the best place to buy a used vehicle. They will ensure all the options on their vehicles are in working order. I have bought three vehicles from them and have been extremely satisfied wit More

by King cole
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Henson
Apr 04, 2023 -

Shields Auto Center responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

February 02, 2023

We had a great experience at the dealership. Salesperson made a bad thing of having to go car shopping into an enjoyable time. Much appreciated. More

by dbright1955
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, Kyle Johnson
Apr 04, 2023 -

Shields Auto Center responded

Awesome! We are thrilled that you enjoyed your experience!

February 01, 2023

Andrew is friendly and easy going. I never felt pressured. Yeah, paperwork is a drag but everything was fully explained and I left feeling good about my purchase, the dealership, a More

by Les_lannom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, Andrew Henson
Apr 04, 2023 -

Shields Auto Center responded

Thank you for sharing your feedback, Les! We always enjoy hearing what our customers have to say. We appreciate your business and we hope that you are enjoying your Escape!

January 31, 2023

They were awesome and very professional and an absolute joy to deal with. Couldn’t have asked for a better experience. More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Teresa Smith, Andrew Henson
Jan 31, 2023 -

Scott responded

Thank you for a great experience. You went above and beyond what I expected.

January 28, 2023

Had recalls done to my truck. It was done when they said it would be More

by jasonam762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Nigh
Apr 04, 2023 -

Shields Auto Center responded

We appreciate you business. If there is anything else we can do for you, please let us know!

January 25, 2023

Kyle met us as we walked through the dealership door. We found him to be friendly and open to answering all our questions. If he didn’t know the answer, he told us this and he contacted others there to More

by Un-z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, Kyle Johnson
Jan 27, 2023 -

Shields Auto Center responded

This is great to hear and we really appreciate your feedback! Thank you for giving us the opportunity to earn your business. We look forward to continuing our relationship with you.

...
23
...