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Shields Auto Center

Rantoul, IL

4.8
795 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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795 Reviews of Shields Auto Center

April 04, 2023

Great Job dealing with part ordered parts and the warranty process. Jeep is fixed right. More

by Ty Kellems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Drennan
Apr 17, 2023 -

Shields Auto Center responded

Awesome! This is just what we want to hear! Thank you for sharing your feedback.

March 31, 2023

a b c d e f g h i j k l m n o More

by albersleon
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, William Nigh
March 31, 2023

We had a great experience all around. From ordering to delivery to closing, everyone was fantastic. More

by csharris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
March 30, 2023

I am pleased overall with the entire experience. The ease of scheduling, dropping off, paying and picking up. I will be back. More

by cope5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Rich Drennan, William Nigh
March 27, 2023

Kori and Mark were able to get me approved fast. They looked for the best rate for me and went above and beyond to make sure I had the care I needed for my car. Great honest fast reliable service, a More

by alysiajennings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Kory Miller
March 26, 2023

Excellent from beginning to end. Great customer service. Made the whole process seamless and very customer focused. Highly recommend! More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
May 03, 2023 -

Shields Auto Center responded

Amazing feedback! We appreciate you recommending us in your review and thank you for sharing your experience.

March 23, 2023

I felt that they were in a hurry to make a sale and didn’t listen to me especially when it came to how much I wanted for my trade in. They made the deal without explaining any figures until it was time More

by sdgenius7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Ben Hall
Apr 03, 2023 -

Shields Auto Center responded

Please accept our apology. This is certainly not the impression that we want to leave with our customers. We will be following up with you to ensure that all of your issues have been addressed. We appreciate you bringing this to our attention.

March 20, 2023

The dealership was nice and so was everyone there. Me and my daughter liked Kory Miller desk that had a spilled coffee on it. More

by PartyMarty87
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Kory Miller
May 03, 2023 -

Shields Auto Center responded

The spilled coffee gets a lot of attention! Thank you for your business and we hope to see you again soon!

March 18, 2023

I had and a wonderful experience with this dealership. Andy was an amazing sales person who was so patient and very forward with everything that was going on in my situation to get a car and he helped me More

by shannatay32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
May 03, 2023 -

Shields Auto Center responded

We set our expectations high, so it is great to hear that you had a great experience. Thank you for sharing your feedback and enjoy your new vehicle!

March 16, 2023

Andrew and Shields were great to deal with. Very straight forward and made the buying process very simple. I would purchase from them again. More

by Bronco_Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
May 03, 2023 -

Shields Auto Center responded

Thank you for giving us the opportunity to earn your business! We appreciate your feedback and enjoy your new Bronco!!

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