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Shields Auto Center
Rantoul, IL
792 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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792 Reviews of Shields Auto Center
Verified Customer
Helpful May 25, 2024
check in was quick and precise. Our vehicle was service efficiently. It was done on time and returned to use with all settings and seat position as we dropped it off. Great exper Our vehicle was service efficiently. It was done on time and returned to use with all settings and seat position as we dropped it off. Great experience. More
by c.hays
Employees Worked With
Scott Lackey
May 13, 2024
Kyle was very helpful and informative about my car and also about the sales process as it progressed! Craig and Teresa were also very friendly and helpful, and the team worked great together to make the p also about the sales process as it progressed! Craig and Teresa were also very friendly and helpful, and the team worked great together to make the purchase seamless. I would highly recommend this team to everyone! More
by tamdem1991
Employees Worked With
Teresa Smith, Kyle Johnson, Craig Fanning
May 05, 2024
I was sold a Jeep Gladiator that had a recall on it and they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of t they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of this recall for a universal drive shaft. There was no reimbursement. That good thing about their service was the fact that every time they would screw up on my service, (which happened several times in the past) they would try to make things better. This is what makes me give them 3 stars More
by justicedavidjustice
Employees Worked With
Dale Scudder, Scott Lackey, Kory Miller, William Nigh
