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Shields Auto Center

Rantoul, IL

4.8
795 Reviews
Call Dealership (217) 892-2155
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850 Broadmeadow Rd

Rantoul, IL

61866

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795 Reviews of Shields Auto Center

May 30, 2024

The whole experience of buying a vehicle was outstanding and easy! Close to home too!! More

by ljones6088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell
Report | Print
May 28, 2024

Service was great as always. Truck was finished early and ready to pick up as promised. More

by glasaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Scott Lackey
Report | Print
May 28, 2024

Got me within a few days of me calling and had my issues fixed and called when it was done More

by jasonam762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Report | Print
May 25, 2024

check in was quick and precise. Our vehicle was service efficiently. It was done on time and returned to use with all settings and seat position as we dropped it off. Great exper More

by c.hays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Report | Print
May 19, 2024

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by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Report | Print
May 18, 2024

Was great! Done in less than 45 minutes!!Thats checking everything. Oil change and tire rotation also. More

by arnoldbecky79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Scott Lackey
Report | Print
May 15, 2024

Always have a great experience at Shields. I highly recommend both sales and service departments. More

by lmarlow53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Teresa Smith, Dale Scudder, Scott Lackey, Kory Miller, William Nigh
Report | Print
May 13, 2024

Kyle was very helpful and informative about my car and also about the sales process as it progressed! Craig and Teresa were also very friendly and helpful, and the team worked great together to make the p More

by tamdem1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Kyle Johnson, Craig Fanning
Report | Print
May 07, 2024

This was truly a wonderful sale of a great Ford Edge, This made my wife very happy, thank you. More

by richard.castle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Kyle Johnson
Report | Print
May 05, 2024

I was sold a Jeep Gladiator that had a recall on it and they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of t More

by justicedavidjustice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Scudder, Scott Lackey, Kory Miller, William Nigh
Report | Print
May 07, 2024 -

Shields Auto Center responded

We value your feedback and understand your disappointment. We would love the opportunity to investigate your service history further and get more information from you. Please call Dale Scudder at (217)892-2155 at your earliest convenience. Thank you!

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