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Shelor Toyota

Christiansburg, VA

4.8
1,992 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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1,992 Reviews of Shelor Toyota

October 02, 2022

Greg and Brian were both great. I will continue to do business with Shelor in the future More

by lchurch02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg and Brian
Report | Print
Oct 03, 2022 -

Shelor Toyota responded

Thank you fro the great review! We are thrilled to hear that Greg and Brian delivered such a successful purchase experience. Drive safely, and we hope to see you back at Shelor Toyota!

October 01, 2022

Friendly and helpful. They are up front about the costs and get me out quickly More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Oct 03, 2022 -

Shelor Toyota responded

John, thank you for the great review! We appreciate your support and hope to see you back again at Shelor Toyota!

October 01, 2022

I couldn't be happier with my experience at Shelor Toyota. Everyone I spoke with was friendly, knowledgeable, and the sales team went above and beyond to get me in the vehicle I was looking for. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, John, Dave, Andrew
Report | Print
Oct 03, 2022 -

Shelor Toyota responded

We will certainly let all who were involved know you had a fantastic buying experience, Mike. Thanks so much for the glowing feedback and we look forward to your next visit with us! - The Shelor Toyota Team

September 30, 2022

Good service and no delays in waiting for car. We were pleased with the time spent there. More

by hldean45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Sep 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Shelor Toyota!

September 29, 2022

I had a great experience at Shelor motor mile in Christiansburg with the purchase of my new 2023 Toyota Camry! More

by wdunf154
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grubb
Report | Print
Sep 30, 2022 -

Shelor Toyota responded

Thank you for your review! Congrats on the 2023 Toyota Camry, we appreciate your business here at Shelor Toyota.

September 29, 2022

The service was great and done in a timely manner, the people were very friendly. More

by miniyong829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tignor
Report | Print
Sep 29, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

September 29, 2022

Great staff. My vehicle was ready on time and the staff were very friendly. They kept me informed on the progress. More

by kathywalters2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Sep 29, 2022 -

Shelor Toyota responded

Thank you for stopping by to leave a great review of Shelor Toyota! Come by anytime you need.

September 28, 2022

Service was fast, thorough, and the employee who helped me was friendly and efficient. Thank you! More

by gnorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Sep 28, 2022 -

Shelor Toyota responded

Thank you for reviewing us! We are so glad to hear that the Shelor Toyota team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back!

September 28, 2022

Very helpful and prompt service; very friendly and welcoming staff that try their best to help you More

by jerryyang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baringer
Report | Print
Sep 28, 2022 -

Shelor Toyota responded

Thank you for the great review, Jerry! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

September 28, 2022

It was the worst customer service Tammy is very rude and disrespectful not happy at all! She never contacted me I would have to contact her about if the parts was in when I called her and asked her about it More

by cheecheeblack73
Recommend Dealer
No
Employees Worked With
Tammy
Report | Print
Sep 28, 2022 -

Shelor Toyota responded

Your review is disappointing to see. This does not sound like the friendly and accommodating assistance we expect from our team, and we apologize for any unwelcoming service and delay in communication. If you're willing, we would like to discuss your experience with you directly and try to make things right. We can't locate your contact information without a full name, so please reach out to Customer Relations at cr@shelor.com when you get a chance. Thank you.

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