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Shelor Toyota

Christiansburg, VA

4.8
1,992 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,992 Reviews of Shelor Toyota

October 05, 2022

Easy to work with, friendly and professional. In and out of the door without hassle. More

by lmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love
Oct 06, 2022 -

Shelor Toyota responded

Thank you for the great review! We are happy to have you as a Shelor Toyota customer and we hope to see you again down the road. Drive safely!

October 04, 2022

Friendly, professional and know what they are doing. Scheduling was easy and the vehicle was ready for pickup in an appropriate time. More

by @#1Colonel?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 05, 2022 -

Shelor Toyota responded

We're elated that the Shelor Toyota team made your experience a total success! Drive safe, and we'll see you next time!

October 04, 2022

Shelor Toyota service center took good care of my 2021 Tacoma. We had an oil change done, multipoint inspection, fluids topped off and state inspection done. I was able to ride a shuttle home while the More

by Bgk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Dowdy
Oct 05, 2022 -

Shelor Toyota responded

Thank you for stopping in at Shelor Toyota for service! We are thrilled that you are happy with your Tacoma and that our team delivered a five-star experience. What more could we ask for? Take care!

October 03, 2022

Everything was installed correctly it was done in a timely matter staff was very courteous and will return for future service More

by wayneandbecky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Messick
Oct 03, 2022 -

Shelor Toyota responded

Thank you so much for stopping by to review Shelor Toyota! We can't wait to assist you again!

October 03, 2022

Kwaku was great to deal with and love the new truck. Giving four stars because I received considerably less than NADA trade in value even though my truck is in excellent condition. More

by Shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku
Oct 04, 2022 -

Shelor Toyota responded

Shannon, thank you for leaving Kwaku a positive review! The Shelor Toyota team is glad you found a new truck that you love. We also apologize that our trade-in offer was not what you were expecting. If you have any additional questions, please don't hesitate to reach out!

October 03, 2022

Excellent Service. Service staff were very helpful and accomodating. The Service Area was very clean and tidy as usual. Thank you!! More

by Tom Fong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie
Oct 04, 2022 -

Shelor Toyota responded

Your feedback means a lot to us, Tom! Thank you for choosing Shelor Toyota and for sharing your experience. Drive safely!

October 03, 2022

Excellent service, efficient process. Dustin did a first class performance, friendly and sincere. I’m satisfied and impressed 👌 More

by Bud Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin primarily
Oct 04, 2022 -

Shelor Toyota responded

It is gratifying to read about your positive experience with Dustin and the team! Thank you for choosing Shelor Toyota and for sharing your support. Drive safely!

October 03, 2022

Brian was incredibly helpful. The vehicle I had originally wanted had already sold, but was able to find me a comparable one and I am very pleased with my trade-in. More

by lisamichelle8420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baringer
Oct 04, 2022 -

Shelor Toyota responded

We are happy to hear that Brian and the team took such great care of you! Thank you for choosing Shelor Toyota and for sharing your experience. Safe travels in your new vehicle!

October 02, 2022

Beverly was very helpful and friendly. The car was exactly what I ordered and I am so far very pleased with it. The only real complaint l have ls having to pay Shelor's outrageous "documen More

by Groucho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Messick
Oct 04, 2022 -

Shelor Toyota responded

Hi Groucho-Congrats on your new car and we appreciate your business! We're glad you had a great experience with Beverly. The document fee or processing fee is displayed on all of our doors of entry into the building and on all paperwork customers sign. This fee is for preparing power of attorney forms, verifying insurance, obtaining payoff information, maintaining files, etc. Most dealerships have gone up on their processing fees, however, we have kept ours the same since 2018, which makes ours less than the national average. If you would like to discuss this further please feel free to reach us at cr@shelor.com.

October 02, 2022

Of all the sales people I have encountered over the years, Brian Love is simply the best. Not only that, but he made the process of buying the car very positive. He was informative, forthcoming, engagi More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love
Oct 03, 2022 -

Shelor Toyota responded

Mike, thank you for the great review! We are so glad to hear that Brian delivered such an outstanding purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you back again at Shelor Toyota!

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