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Shelor Toyota

Christiansburg, VA

4.8
1,992 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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1,992 Reviews of Shelor Toyota

January 27, 2023

Service was good, however wait time for Express Service was extraordinarily long. Two to Three hours . More

by ToY Yoda
Recommend Dealer
Yes
Employees Worked With
Cannot remember names
Report | Print
Jan 27, 2023 -

Shelor Toyota responded

Thank you for the review! We are so glad to hear that our team was able to get the job done. With regard to the rest of your feedback, we apologize for your visit taking longer than anticipated and will be sure to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out to us directly. Thank you, Customer Relations – cr@shelor.com

January 24, 2023

Oil change and tire rotation. In and out quickly and everything was explained to me clearly at a somewhat fair price. Good experience overall. More

by Ac
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mckenzie
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Jan 25, 2023 -

Shelor Toyota responded

Thanks for the great feedback! It is good to hear that our team provided efficient and quick service. We are here to help!

January 23, 2023

Had a great experience today, the Shelor Toyota team was very helpful and courteous. Took care of things and it was very economical. More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Jan 24, 2023 -

Shelor Toyota responded

Eva, thank you for the review! We appreciate the kind words and hope to see you back again at Shelor Toyota. Safe travels!

January 20, 2023

Another great visit in experience with a Shelor service department. Got my vehicle done quickly in for less than what they quoted. More

by 1cforbes
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Report | Print
Jan 23, 2023 -

Shelor Toyota responded

This is what we love to hear! It was our pleasure to offer fantastic service in a timely manner and we're so glad the final cost was less than what was originally quoted. Thank you for being a Shelor Toyota customer!

January 19, 2023

Very professional and great customer service and reliable for repairs, have used For repairs or service for my 07 Tundra Will continue returning for neede service More

by cakers31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thresa Jones
Report | Print
Jan 19, 2023 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

January 18, 2023

We are so glad we found Shelor MM. The salesperson we had, Natavis, was very helpful, friendly, and polite. He made our trading process smooth and simple. We will be shopping at Shelor More

by Irolernana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natavis Barton
Report | Print
Jan 18, 2023 -

Shelor Toyota responded

It's great to hear that Natavis took such great care of you! Thank you for choosing Shelor Toyota and for sharing your experience. Safe travels ahead!

January 17, 2023

Excellent service great workforce is why I am a repeat customer and recommend this dealer to my friends. More

by sbickley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales and service personnel
Report | Print
Jan 17, 2023 -

Shelor Toyota responded

We are delighted to have earned your recommendation and your repeat business! Thank you for choosing Shelor Toyota and for stopping by to share your support. Safe travels until we see you again!

January 16, 2023

I was looking for myself the highlighter 2023 version. Kay he helped me find the car. working agile in just 4 weeks. 5 stars and selling at the right price at a time when there are not many new cars More

by Pieheo1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay
Report | Print
Jan 16, 2023 -

Shelor Toyota responded

It's great to hear that Kay took such great care of you! Thank you for choosing Shelor Toyota and for sharing your experience. Safe travels ahead in your new ride!

January 09, 2023

Good customers service, answer all the questions we ask, I strongly recommend to other friends. More

by Shree Adhikari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thank you, Matt
Report | Print
Jan 09, 2023 -

Shelor Toyota responded

Here at Shelor Toyota, we are always thankful for positive feedback, thank you! Take care!

January 09, 2023

Got the job done and in great time. Was called before work was done. I liked that. More

by Annrhudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
Report | Print
Jan 09, 2023 -

Shelor Toyota responded

We are happy to hear that you had such an efficient, communicative experience with our team! Thank you for choosing Shelor Toyota and for sharing your support. Drive safely!

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