Sheehy Toyota of Stafford
Stafford, VA
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Surreal, Smooth, and Surprising with No Pressure My wife and I went into the dealership with no expectation on getting a car. We were interested in what plan we could get for the car we were interes My wife and I went into the dealership with no expectation on getting a car. We were interested in what plan we could get for the car we were interested. Fuel Efficiency and reliability were our main focus. The dealership provided planning options and gave us reasonable choices to decide. There was no pressure from the dealership and if I was not satisfied with the options, I feel that I could have left without feeling pressured to buy. More
Listens to needs, shows you what meets your needs. I have dealt with Rosner Toyota of Stafford for the last 10 years and have found all of the staff to be knowledgeable, personable, and efficient. Mic I have dealt with Rosner Toyota of Stafford for the last 10 years and have found all of the staff to be knowledgeable, personable, and efficient. Mickey and Rick have met and/or exceeded all of my vehicle purchasing needs (which have been many). Elle and Josh have taken care of all my service needs. They are quick, efficient, knowledgeable, and fix it correctly the first time. I know that I can count on them to do the right thing every time. More
Excellent service , really take care of you and make sure you know all information about the vehicle and finance. Very nice employees they make sure everything is perfe , really take care of you and make sure you know all information about the vehicle and finance. Very nice employees they make sure everything is perfect with your new car and service More
Great product, sales and service. I've purchased two new vehicles from Rosner Toyota of Stafford over the past 9 years. Rick Suarez and Rob Satterwhite were extremely professional, po I've purchased two new vehicles from Rosner Toyota of Stafford over the past 9 years. Rick Suarez and Rob Satterwhite were extremely professional, polite and helpful. The sales, service and quality keep me coming back. If you were interested in purchasing a vehicle, you should stop by Rosner Toyota of Stafford. I think you'd regret it if you didn't. More
Good Experience! I'm usually very demoralized when I go into a dealership. It can either go quick and clean or...take many hours for something you thought was so simpl I'm usually very demoralized when I go into a dealership. It can either go quick and clean or...take many hours for something you thought was so simple. Heres a little back story. I had a 2014 Corolla financed awhile back, somehow even after two years of having the vehicle I would have been 10k negative, and there was no way I could have been able to get the truck. Antonio sat me down and gave it to me straight. There was no way it was going to able to happen, but he did introduce me to the idea of trading in on a lease. After the 3 year lease is up I will be back in the positive and I can give the 2016 Camry back (very nice vehicle); no strings attached. I figured heck why not. I'll be able to get a truck after my enlistment in the military as a coodos to myself. He could have turned me away, so he could have helped someone else, but he didn't. He took the time to help me get out of a predicament I never thought I could get out of. For any one thinking that your at the point of no return, give this guy a chance. To all of my fellow active duty, this is your dude. More
Good Experience Antonio was professional and did a great job. He was attentive to detailed requests I had and did everything he could to make sure I was pleased with Antonio was professional and did a great job. He was attentive to detailed requests I had and did everything he could to make sure I was pleased with my vehicle purchase. Overall I would recommend working with Antonio for future purchases. Best experience I have had at a dealership. More
Excellent Service Rick was the most helpful salesman who helped me acquire what I was looking for. After getting an idea of what type of vehicle I was looking for, he w Rick was the most helpful salesman who helped me acquire what I was looking for. After getting an idea of what type of vehicle I was looking for, he was quick to respond to me (by email) on the perfect match. He and the rest of the staff were very helpful and patient with me and the process it took. It took less than 3 hours to walk out with the truck I was wanted. It could of been less timely if the insurance company didn't have me on hold for the majority of it. But I am extremely happy with the purchase and the service. More
Great service Salesperson Antonio helped me to find the right car for my daughter. He found me a good deal in less than 3 hours I was out with my new buy. Salesperson Antonio helped me to find the right car for my daughter. He found me a good deal in less than 3 hours I was out with my new buy. More
Toyota Tundra TRD Pro Factory Order In November 2015, I ordered a 2016 Tundra TRD Pro through Rick Suarez. Rick's communication was excellent over the next three months as we waited for In November 2015, I ordered a 2016 Tundra TRD Pro through Rick Suarez. Rick's communication was excellent over the next three months as we waited for the truck's arrival. Rick demonstrated unwavering patience as I changed my preferences on several occasions. On the day of the purchase, the transaction was complete in and under an hour. I recommend Rosner Toyota and Rick Suarez to those looking for a positive buying experience. More
Hit or Miss Segre (Sales & Leasing Consultant) was awesome! We had to walk the parking lot a bit to locate the car but he was great! He made sure I was happy befo Segre (Sales & Leasing Consultant) was awesome! We had to walk the parking lot a bit to locate the car but he was great! He made sure I was happy before I left and even followed up by phone. I would certainly go see Serge again for my next car. Financing on the other hand was a nightmare! I had to sign paperwork twice. Getting my plates before the temporary ones expired was a little bit of an issue. Everything worked out in the end. I appreciate them working with me! More