Sheehy Toyota of Stafford

Helpful and honest I really appreciated the personal attention I received at this dealership and the honesty and availability of the salesman who helped me. I never got I really appreciated the personal attention I received at this dealership and the honesty and availability of the salesman who helped me. I never got the feeling (like I do at a lot of dealerships) of them trying to hide deficiencies in the vehicle or pulling some nonsense to get me to buy today. More

Used Car Buy Due to recent financial hardships, I was very doubtful I would leave with the car I came to Sheehy Toyota for. Jerry Silsley and his team not only mad Due to recent financial hardships, I was very doubtful I would leave with the car I came to Sheehy Toyota for. Jerry Silsley and his team not only made it happen, they made it happen fast. I think I was there no more than two hours. Hats off to the finance guys (Dennis Card and Sal Cirillo) who worked their magic and to the rest of the staff who were very friendly and accommodating. Especially my guys from NEW YORK! More

Repeat Customer for 14 Years Rick Suarez and Mickey Ortiz are the top 2 out of 3 reasons we keep coming back for new car purchases. The third reason is Toyota is a great product Rick Suarez and Mickey Ortiz are the top 2 out of 3 reasons we keep coming back for new car purchases. The third reason is Toyota is a great product and the Service Department is very attentive in providing excellent guidance for quality upkeep of each vehicle. More

Excellent first new car buy experience. My experience at Sheehy Toyota of Stafford was outstanding, Jerry made sure that I got a deal that I really want, the entire process was simple and st My experience at Sheehy Toyota of Stafford was outstanding, Jerry made sure that I got a deal that I really want, the entire process was simple and stress free, thanks Jerry. More

Best First Car Buying Experience Everyone from finance to my salesman was top noch. I’ve never purchased a car before and they walked me through the entire process with such professio Everyone from finance to my salesman was top noch. I’ve never purchased a car before and they walked me through the entire process with such professionalism and kindness. More

Advice I prefer to pay the 16 dollars fee in another place my appointment 7:45 arrive 7:35 wait almost 2 hours for inspection sticker I prefer to pay the 16 dollars fee in another place my appointment 7:45 arrive 7:35 wait almost 2 hours for inspection sticker More

Markell Robinson - unprofessional My husband and I called the day before to verify that the cargo van we wanted to buy was there. We called because we live in Maryland and didn’t w My husband and I called the day before to verify that the cargo van we wanted to buy was there. We called because we live in Maryland and didn’t want to travel if the car was either not on their lot or out of our price range. Nonetheless, we were told one price via phone and assured the vehicle was on available for purchase. The gentleman (who happened to be off the following day) set our appointment for 1:00pm, put all the information in the system along with the agreed upon price. When we arrived, the car wasn’t on the lot; however, we were told by Larenzo (who happened to be very professional) that he would get the car from a partner store. After nearly two hours of waiting around, the sales manager, Markell Robinson, arrived and said he would NOT sell us the car for the price that we were originally told. (I don’t think they could find the vehicle and deflected their “mess up” on the price of the vehicle instead.) My husband began explaining to Markell that our time was wasted. We were told one thing and now we are leaving without a vehicle. Markell preceded to get into my husband’s face and in a very loud degrading tone said, “call corporate or whoever you want to call, you have NO CONTRACT!” When I tried to interject, Markell put his hand in my face and said, “NO, I’m not disrespecting him,” completing cutting me off. Throughout the entire situation I was speechless because Markell was upset as if we did something wrong. They completely wasted our time and had no remorse for it. At the end, Markell told my husband that the only thing he would do for us is put gas in our car so we would leave faster. It wasn’t about the money, it’s about having a moral compass, integrity and compassion for others. We were treated terribly and that’s what saddens me. I think Markell needs to be held accountable for his actions. More

Excellent Service, In and Out Quickly The sales team at Sheehy in Stafford was professional yet friendly. The experience was pleasant and my family test drove the vehicle, purchased it, an The sales team at Sheehy in Stafford was professional yet friendly. The experience was pleasant and my family test drove the vehicle, purchased it, and left the dealership within and hour. We got the vehicle we wanted at a fair price without the normal pressure you feel at most dealerships. More

Went the extra mile for us She was very helpful with our cash purchase of a low cost scooter. When we hit a paperwork snag, she went above and beyond, and helped us get the dea She was very helpful with our cash purchase of a low cost scooter. When we hit a paperwork snag, she went above and beyond, and helped us get the deal done. it would have been a shame to walk away from a good price on the vehicle we wanted. Thank you! More

What a pleasure! This is the second vehicle I've purchased at Sheehy with Tom. He's a great guy and a real pleasure to work with. He doesn't use "high-pressure" sale This is the second vehicle I've purchased at Sheehy with Tom. He's a great guy and a real pleasure to work with. He doesn't use "high-pressure" sales tactics and does a great job of understanding what you're looking for and finding the right vehicle for you. Tom will take great care of you. More