Sheehy Toyota of Stafford
Stafford, VA
Filter Reviews by Keyword
By Type
Showing 1,388 reviews
Thank you Girma! After inquiring about cars in the Fredericksburg area, my husband and I felt there was a "new generation" of sales associates. While know want wants t After inquiring about cars in the Fredericksburg area, my husband and I felt there was a "new generation" of sales associates. While know want wants to be pressured or harassed, A buyer does want a sales associate to work with them on getting them in the car of there wishes at a price one can afford. I did not feel like the two places we looked, cared if we wanted a car or not, and they really don't "Need to sell as their vehicles sell them selves". this just told my husband and I , we need to keep looking. It also meant I may not be able to get a car comparable to the one I had been driving for 11 years. I may have to step down a knotch, which I did not want to do. Or go previously owned, which I didn't want o do. After work one Friday morning, I made a quick decision to stop at the Stafford Toyota Dealership, as that was where I bought my Camery 11 years ago. I wanted to see if they buy chance had the color combo I was looking for, and at what price? Mr. Girma was right there as I pulled up, waiting to greet me and help me. while I was not planning on buying that morning without my husband, he was very happy to help me, and took the time to sit down and work out numbers for me, and really made me feel, like I could afford the exact car I waned, and with a payment and price for me. He made me feel it was more about me, then him. Kinda like a realtor with a house. they want to see you get what you have your heart set on! This was the same expeireance I felt 11 1/2 years ago when I bought the same type of car at the same dealership! Thank you! More
Incredible Service I took my Toyota in with a complicated issue and Rick Evans the Service Manager resolved it quickly and had care ready when promised. Thanks I took my Toyota in with a complicated issue and Rick Evans the Service Manager resolved it quickly and had care ready when promised. Thanks More
Last New Car I wasn't looking to buy but I made them an offer. They went out of their way to accommodate me and did so quickly. I doubt I could get a better deal I wasn't looking to buy but I made them an offer. They went out of their way to accommodate me and did so quickly. I doubt I could get a better deal anywhere else. More
AMAZING Staff!!! Everyone was great! My family including myself have bought 6 cars in total! I will be back in 2 years to trade in my car! :) -Pomi Everyone was great! My family including myself have bought 6 cars in total! I will be back in 2 years to trade in my car! :) -Pomi More
Great Experience From Start to Finish Just purchased a pre-owned Lexus RX 450h from Rosner Toyota Stafford and couldn't be more pleased with the experience. I called ahead of time to inqui Just purchased a pre-owned Lexus RX 450h from Rosner Toyota Stafford and couldn't be more pleased with the experience. I called ahead of time to inquire if the vehicle seen on their website was still available. After confirming it was, I indicated I'd be on my way over to take a look in person. I didn't provide a name or phone number during the call. When I arrived at the dealer, the car was parked out front ready for me to test drive. They didn't know if or when I'd show but the car the ready just in case. That's the sign of great customer service. Throughout the process I was not hassled nor asked a million questions. It was clear they were interested in letting me decide if I liked the car, and their "no-pressure" attitude really won me over. My salesman, Rick Suarez, was a pleasure to work with from the first minute we met. Highly recommend a trip to this dealer if in the market for a new or used vehicle. More
Yeneneh Girma was great! Went to Rosner because my dad said he trusted certified Toyota Dealerships. I was greeted by Yeneneh and he did a great job. He was very patient wit Went to Rosner because my dad said he trusted certified Toyota Dealerships. I was greeted by Yeneneh and he did a great job. He was very patient with me throughout my FIRST car buying process. They made the deal work and I left with both sides very happy, and even if a deal wasn't made I wanted to leave with everyone happy. My goal was achieved and now I have a great, used Subaru Forester! More
Rick Suarez was awesome! I researched and found two vehicles I wanted. I called Rick who was in a half hour earlier then I expected He had the vehicles ready and waiting I researched and found two vehicles I wanted. I called Rick who was in a half hour earlier then I expected He had the vehicles ready and waiting for us to test drive. We were concerned with time as we live 1 hour and 15min away. They worked the deal really fast and we drove away with to outstanding used vehicles! More
Great Dealer, salvaged Rosner Toyota for me I had a bad experience at Rosner of Fredericksburg. Great experience at Rosner of Stafford. Serge was a knowledgeable and likable salesman. The I had a bad experience at Rosner of Fredericksburg. Great experience at Rosner of Stafford. Serge was a knowledgeable and likable salesman. The finance staff was also quick and likable. More
Well done! Rick Suarez really took care of all that was needed! We corresponded prior to me coming in, he had everything ready when I got there, excellent job! Rick Suarez really took care of all that was needed! We corresponded prior to me coming in, he had everything ready when I got there, excellent job! More
Great experience I bought my Rav4 from Rosner Toyota of Stafford. I had great buying experience. Mr. Girma went off his way to get me the best deal for the car I like, I bought my Rav4 from Rosner Toyota of Stafford. I had great buying experience. Mr. Girma went off his way to get me the best deal for the car I like, he was honest and easy to work with. All the staffs were friendly. I suggest this car dealership to anyone who's looking for a hassle free car buying process and great price! More