Sheehy Toyota of Stafford
Stafford, VA
Filter Reviews by Keyword
By Type
Showing 1,388 reviews
Great Team From my first conversation with Katie Bugg (internet), to my direct interactions with Jerry Silsley (sales) and Shaun Sovie (management) my experience From my first conversation with Katie Bugg (internet), to my direct interactions with Jerry Silsley (sales) and Shaun Sovie (management) my experience was excellent. Not only were Jerry and Shaun friendly and professional they helped me find a plan that would fit my budget and meet all my expectations. The positive experience did not stop there. D.J. Diehl (finance) went through all the paperwork and made sure that I was fully aware of all the other programs the dealership offered. At no time during my entire visit to the dealership did I fill pressured to make a decision. The whole team was focused on me and meeting my needs. After purchasing my vehicle I worked with both Kristen Sening (parts) and Robyn Elliot (parts) to purchase accessories for my new car. They were both very friendly and helpful in finding all the accessories I was looking for. I truly appreciate all the effort by the Sheehy Toyota of Stafford team to make my car buying experience a positive and happy one. I would must certainly be willing to work with them again when I am ready to make my next vehicle purchase. More
Jerry Silsley as are Sales Representative. He was very informative and courteous. He was not pushy, he followed up and provided thoroughly with good customer service. We would recommend them He was very informative and courteous. He was not pushy, he followed up and provided thoroughly with good customer service. We would recommend them to friends. More
Smooth and easy with no hassles. Ammar was great! He stood out in the cold as we requested to look at a couple of different vehicles while trying to narrow down our choices. He was ve Ammar was great! He stood out in the cold as we requested to look at a couple of different vehicles while trying to narrow down our choices. He was very pleasant and knowledgable about the cars we were interested in. When we came back to test drive the vehicle we thought we wanted, he was ready for us. After selecting the vehicle, Ammar made the car buying decision very easy and he was efficient with all our paperwork. His professionalism was much appreciated. Our purchase was finalized with D.J.. Also a very pleasant, knowledgable, and professional part of the team. He took the time to point out different options for us and helped us to make the best decision for our family. More
Friendly and experienced Our salesman, Serge was very kind and experienced and showed us a few different vehicles before we decided on one. Then our financial assistant Valeri Our salesman, Serge was very kind and experienced and showed us a few different vehicles before we decided on one. Then our financial assistant Valerie was also very friendly and helpful. We definately recommend them. Great experience. More
good experience Jerry was very helpful in purchasing our Toyota. He was knowledgable about the cars. He let us get a good feel for the car before we made our decisio Jerry was very helpful in purchasing our Toyota. He was knowledgable about the cars. He let us get a good feel for the car before we made our decision. We were in and out in about 3 hours. We will return to him when we are in the market again for another vehicle. More
Excellent Service My husband and I purchased a 4-Runner from Rick. He was knowledgeable and professional. Valerie was also professional and thorough. Our experience was My husband and I purchased a 4-Runner from Rick. He was knowledgeable and professional. Valerie was also professional and thorough. Our experience was exemplary! More
Quick and Easy Great experience! Low pressure and very easy to work with!! Sheehy Staff went above and beyond to get my business! Would recommend this dealership to Great experience! Low pressure and very easy to work with!! Sheehy Staff went above and beyond to get my business! Would recommend this dealership to everyone!! More
fast and seamless buying experience! I had a very fast, professional, and educational experience buying my new truck! I love the updated technology to make the buying process that much mo I had a very fast, professional, and educational experience buying my new truck! I love the updated technology to make the buying process that much more efficient! More
Great experience ordering new, and trading in our old car! Had a wonderful experience with Roger Paris buying our new Hybrid Highlander. Had purchased our first Highlander there in 2011 when it was Rosner Toy Had a wonderful experience with Roger Paris buying our new Hybrid Highlander. Had purchased our first Highlander there in 2011 when it was Rosner Toyota, and then had poor experience a couple years later for our second car. It turned out just to be a salesmen issue and finding Roger was a blessing. He brought my business back to Stafford, and it will remain there as long as he is there. Couldn't have been smoother, got a great deal and an amazing car. Very happy customer. More
Quickest and Simply Best Experience with a Dealership!!! To start off I'm an extremely picky person and if everything is not perfect you will know about it. I traveled all the way from Miami, FL over 1000 mi To start off I'm an extremely picky person and if everything is not perfect you will know about it. I traveled all the way from Miami, FL over 1000 miles just to pick up the exact Tundra I was looking for. I spoke with Rick and I made it clear exactly what I was looking for. He had a car waiting for us at the airport when we arrived. Everything had been done in advance and made the whole process a breeze. We got to the dealership and the car had been topped up, washed and looked perfect. The whole process took about 30-45 mins and I was on the road driving my new Tundra back home. I couldn't be happier with the service of Sheehy Toyota. More