Sheehy Toyota of Stafford
Stafford, VA
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unhappy had an appointment for 7am my auto was not ready until 6:30pm with no explanation I feel having an appointment and not staying with your auto gives th had an appointment for 7am my auto was not ready until 6:30pm with no explanation I feel having an appointment and not staying with your auto gives them the way to put your repairs whenever More
Excellent Customer Service From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber r From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :) More
Absolutely amazing Anthony and Pam did a very good job of making me feel welcome and taking care of my car and me after finding out of the extremely bad service I was gi Anthony and Pam did a very good job of making me feel welcome and taking care of my car and me after finding out of the extremely bad service I was given by another associate. My car was finished very quickly and I was able to look at cars and take them for test drives as Anthony helped me look at my options. Great experience. More
Great experience for 120k service Quality, quick service for 120k miles. Nick and Pam kept me up to date and informed on what was necessary at the current mileage and what was necessa Quality, quick service for 120k miles. Nick and Pam kept me up to date and informed on what was necessary at the current mileage and what was necessary to pass inspection. More
Highly recommend buying here! Just purchased a 2013 Tacoma and could not be happier. Rick S. met with me on Saturday, I test drove the truck but was not ready to buy. Rick did not Just purchased a 2013 Tacoma and could not be happier. Rick S. met with me on Saturday, I test drove the truck but was not ready to buy. Rick did not pressure me at all. He said let me get you an out the door price to take with you to help you make your decision! Who does that? I came back Tuesday after having completing everything over the phone, all the way down to the financing. No surprises no up-selling tactics. I met with Sal C., one of the finance managers. Sal, to put it in a word was Awesome! No pressure and everything that was discussed by phone was what was printed. He was so nice I felt like I knew him for 10 years!! I was in and out fast! If they have the car you are looking for, you have to pay them a visit, it will be worth your while. More
Great experience, accommodating and easy to work with Our sales representative Mr. Girma, was friendly, thorough and helpful throughout the entire purchasing process. Everyone we worked with was very know Our sales representative Mr. Girma, was friendly, thorough and helpful throughout the entire purchasing process. Everyone we worked with was very knowledgeable and helpful the entire time. More
Excellent no pressure sales Most enjoyable experience I have ever had purchasing a vehicle- knowledgeable sales staff willing to help find solutions without pressuring in any way Most enjoyable experience I have ever had purchasing a vehicle- knowledgeable sales staff willing to help find solutions without pressuring in any way. Rick Suarez exceeded my highest expectations in this buying experience and I will be back for future car purchases. More
Got a nice Avalon Rick Suarez once again sold us a great used car 2016 Toyota Avalon. He knew what we wanted and how we wanted it. we got the CAR and the VIP service Rick Suarez once again sold us a great used car 2016 Toyota Avalon. He knew what we wanted and how we wanted it. we got the CAR and the VIP service plan. from start to finish we were done withing 1.5 hours of visiting the dealership. It will be a few years before we another vehicle in the family. Hopefully Rick will still be available. More
Wonderful Experience from Test Drive to Titling Being new to the area, we didn't know what to expect traveling from DC metro down to Stafford to buy a vehicle, but we are so grateful we did! Every Being new to the area, we didn't know what to expect traveling from DC metro down to Stafford to buy a vehicle, but we are so grateful we did! Everything was above and beyond expectations; they fed us delicious Chinese food, replaced parts of used car without charge, and even delivered vehicle to us following a thorough detailing. Art Logan was fantastic and as was the rest of the crew (Sal, Mickey and the GM). Thank you guys very much we are very happy with our new ride! More
Excellent Service and buying experience. Girma was exceptional and so wonderful person to work with. He was very helpful and was able to get me a great deal on my trade in and new vehicle. Girma was exceptional and so wonderful person to work with. He was very helpful and was able to get me a great deal on my trade in and new vehicle. Mark was also very helpful and pleasant. He was great with getting me a great deal. More