Sheehy Toyota of Stafford
Stafford, VA
Filter Reviews by Keyword
By Type
Showing 1,388 reviews
Thanks to Doug Feld I got a new Tacoma! Excellent persistence by Doug, he kept in contact with me and encouraged me to come in. Doug explained some questions I had once I arrived and did li Excellent persistence by Doug, he kept in contact with me and encouraged me to come in. Doug explained some questions I had once I arrived and did little things like providing coffee and having the truck ready at the front. He was not pushy, and stayed very late (10:45pm) ensuring I was fully taken care of. Doug was conscious about my time, ensuring ultimate efficiency throughout the entire process. He promised to follow through on a question I had and I am confident he will. The sales manager Shaun and finance guy DJ were also great to work with. Overall, I am very pleased with the purchase. Sheehy Toyota gave me a great deal, and gave me a very fair trade-in price for my 2004 Corolla. I would definitely do business with them again and highly recommend them. One of the best and seamless car purchases I have ever had. More
Superb Excellence!!! Coming from Northern Va. The Sheehy/Stafford team made buying a new car a very enjoyable process. I made an offer and was called back in 5 minutes wi Coming from Northern Va. The Sheehy/Stafford team made buying a new car a very enjoyable process. I made an offer and was called back in 5 minutes with a price that I accepted. Our salesman Mr. Serge R Sajous was beyond exceptional. A total class act! Kindness, knowledgeability and personality that you do not expect from a salesman, Mr. Sajous possessed all of these attributes. Our finance manager was just as impressive, Mr. Mike Felice handling extras and add-ons in a courteous non-forceful way that my wife and I appreciated greatly. Overall, this is the 4th camry we have purchased and the first at Sheehy Stafford, by far this has been the best Toyota buying experience hands down....Thank you all at Sheehy/Stafford More
5 star service Phenomenal service. Strait forward pricing, gave me an excellent deal right from the start. Martin provided the precise info I needed online to evalua Phenomenal service. Strait forward pricing, gave me an excellent deal right from the start. Martin provided the precise info I needed online to evaluate my decision. He provided in detail everything I asked for. Rick was clear and concise and to the point, well educated on the vehicle I was interested in. From the start provided an excellent deal I could not pass up. More
Convinced At first I was doubtful of purchasing the vehicle that I wanted but Mr. Lee Ellerby took me for a test drive that ultimately convinced me to buy the c At first I was doubtful of purchasing the vehicle that I wanted but Mr. Lee Ellerby took me for a test drive that ultimately convinced me to buy the car, honestly if u plan to buy a car here ask for Lee he is a very friendly and thoughtful guy, he'll give you the best advise possible. The atmosphere at that dealership was very friendly... and warm...or was it because of the temperature? :p More
Salesman Todd Carlson was awesome I greatly appreciated Todd's upfront, no-nonsense, and honest approach. He told me the truth upfront about the price, and made the car buying experien I greatly appreciated Todd's upfront, no-nonsense, and honest approach. He told me the truth upfront about the price, and made the car buying experience a pleasant one. He was also very helpful in picking out a car, going straight to the one we needed. More
Amazingly fabulous!! I hadn't purchased a car for 13 years so was a little apprehensive about finding the right car. Zach went out of his way to take care of my needs an I hadn't purchased a car for 13 years so was a little apprehensive about finding the right car. Zach went out of his way to take care of my needs and even helped me get to the dealership as I had no car. He is very friendly and very professional and if I needed to buy another car in the future I would be sure to contact him. He was not at all pushing and listened to what I needed and wanted in a car. He is fabulous at his job and I can't thank him enough for helping me with the purchase off my car. More
Easy going, friendly sales agent Rick Suarez was just what I was looking for in Customer Service after a not so pleasant experience at another Toyota dealership. I found Rick on this Rick Suarez was just what I was looking for in Customer Service after a not so pleasant experience at another Toyota dealership. I found Rick on this website and I am so happy I did. Rick was so nice and patient, with no pressure. I really felt like I made a life long friend when I left there. Oh yeah, and I love my Rav4 too! More
Awesome Dennis was a awesome guy to work with! He explained everything step by step, he made the buying process so easy! He apologized for things beyond his c Dennis was a awesome guy to work with! He explained everything step by step, he made the buying process so easy! He apologized for things beyond his control! Would definitely buy another car from him More
Carrier Corolla I was stuck in traffic on 95 so i decided to stop by and see the Corolla. Before i knew it i was back in traffic in my brand new 2017 Corolla. Todd w I was stuck in traffic on 95 so i decided to stop by and see the Corolla. Before i knew it i was back in traffic in my brand new 2017 Corolla. Todd was awesome and i will be referring all my family and friends to him. More
good experience I went in just to look at a vehicle I had been eyeing on the internet. Lee Ellerby helped me locate the vehicle. Extremely friendly not pushy at all I went in just to look at a vehicle I had been eyeing on the internet. Lee Ellerby helped me locate the vehicle. Extremely friendly not pushy at all (note no sales overkill) and very patient with my questions Also showed me a couple others of the same vehicle that I may also have an interest in. Lee Ellerby negotiated well the price I requested, expeditiously went through the paperwork with me yet was not rushing me out the door (dealership had closed at this point). He clearly and thoroughly explained setup of radio navigation and phone again on his time. this was by far the shortest time I ever spent at a dealership purchasing a vehicle and only the second sales person I worked with that truly values his customers. He has called me since the purchase to make sure everything was still well and addressed any concerns I had. True customer service. He will definitely be the one I go to first when I'm in the market for my next vehicle. More