Sheehy Toyota of Stafford
Stafford, VA
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Best car purchase experience ever! We drove out of our way for this and would do it all over again. A great sales person, James Harper is very knowledgeable and patient and we felt like We drove out of our way for this and would do it all over again. A great sales person, James Harper is very knowledgeable and patient and we felt like we were working with an old friend. After James helped us locate the perfect car, Micky & Mike were great as well; Micky the sales manager addressed a few concerns that we had, offering us a very fair resolution. Mike in Finance gave us a seamless, stress free & quick closing! They all work together like a finely tuned machine in the best interest of the customer. More
Traveled 450 miles to buy a car My used car purchase was different than most. I knew exactly what I wanted, but couldn't find it locally, so I traveled 450 miles by air/rental car to My used car purchase was different than most. I knew exactly what I wanted, but couldn't find it locally, so I traveled 450 miles by air/rental car to Sheehy to purchase a car I found on their website. I worked with salesman Tom Zinck via phone/text/email and he was very responsive and accommodating. In fact, he even picked me up at the car rental office down the street from the dealership. The asking price on the car was in the ballpark of my budget, and they moved a bit on it to close the deal with me... which I really appreciate. My travel expenses were less than $200, so it all fell into place. My interaction with the actual Sheehy dealership was limited to me actually picking up the vehicle. Because their Stafford dealership was in the middle of a large construction project, it wouldn't be fair to rate them on my experience. But again, Tom was great... no 'salesman' garbage. Just a real guy who I believe genuinely wanted the best for me in my car purchase. I highly recommend asking for Tom. I was a bit disappointed in the detail work on the vehicle, however. I understand it's a pre-owned car with 7 years of wear-and-tear. But the interior had a funky smell to it, and the seats were stained. I spent a couple of hours cleaning it up, removing the stains from the seats, back rug and floor mats... which took car of the smell. More
Purchase of New Truck Purchased a new Tacoma from Tom Zinck at Sheehy Toyota of Stafford. Tom worked extremely well with us and met all of our needs during this process. To Purchased a new Tacoma from Tom Zinck at Sheehy Toyota of Stafford. Tom worked extremely well with us and met all of our needs during this process. Tom was very polite and NEVER pushy while we were deciding on our vehicle. It was important to him that we got what we wanted by explaining options and packages, and not just what he wanted to sell. We really appreciated that. Overall a very good experience at Sheehy, we have purchased form them before and will definitely use them again when needed. Thanks Tom! More
Excellent Serge Sajous was perfect .he wasn't pushy and explained to detail everything we asked . He was very professional and the test drive was very smooth. Serge Sajous was perfect .he wasn't pushy and explained to detail everything we asked . He was very professional and the test drive was very smooth. More
Truly outstanding Used Car buying experience ! I called Mickey at 12:00 on a Saturday in regards to very specific 2012 V6 Camry I have been wanting. I met Lee and they handled everything great! Th I called Mickey at 12:00 on a Saturday in regards to very specific 2012 V6 Camry I have been wanting. I met Lee and they handled everything great! They honored the online "Sheehy easy price " guarantee which was lower then anywhere I could find In northern Virginia. They also gave me a great deal on a toyota 3 year extended warranty so I could have ultimate confidence whereever! I love my Camry Se and I am so glad I drove to Sheehy in Staffford to get it! Keep it up! More
Very Patient Mr. Girma did an outstanding job working with me to get my purchase organized and completed. He walked me through every step of the process. The entir Mr. Girma did an outstanding job working with me to get my purchase organized and completed. He walked me through every step of the process. The entire experience was smooth. Sheehy sales staff, finance personnel, and organization were professional and competent. I would recommend their services to others. More
Great friendly staff Great, proactive car salesman met us (Tom) as Dennis, who we had communicated with previously, was unavailable. We had requested a manual Toyota Yari Great, proactive car salesman met us (Tom) as Dennis, who we had communicated with previously, was unavailable. We had requested a manual Toyota Yaris iA to test drive previous to our arrival in Stafford--even set a date to look at it (or had requested the location where we could find one). Apparently, the initial request wasn't taken seriously and I went in slightly disappointed that the exact car I wanted wasn't available as requested. So Tom, the guy that got stuck with us on the run, did a great job listening to our concerns and setting us up with exactly what car I wanted. This included taking a 1.5 drive each way to grab it prior to our purchase. Have to admit, without Tom, we would've walked away & gotten a Mazda. More
Excellent quality and service Lee Ellerby at Sheehy Toyota of Stafford really went the extra mile to help me to find a great used car for my granddaughter. He helped me to find ju Lee Ellerby at Sheehy Toyota of Stafford really went the extra mile to help me to find a great used car for my granddaughter. He helped me to find just the right car for a great price. My granddaughter is thrilled! I was also very impressed with Sheehy's paperless sales and finance process. I got all of my paperwork on a thumbdrive. More
My Sheehy Toyota Purchase Experience I bought a 2015 Toyota Corolla when this dealer was Rosner Toyota. I went back to this dealer, which is now Sheehy Toyota and had the same great expe I bought a 2015 Toyota Corolla when this dealer was Rosner Toyota. I went back to this dealer, which is now Sheehy Toyota and had the same great experience of buying a 2014 RAV4 EXE, with Serge Sajous as my sales representative. He was a pleasure to work with. He was pleasant, patient, and helped me find the right vehicle at the monthly payment I was willing to pay. I'm very satisfied with my experience and will continue doing business with this dealership and the same sales representative. I felt no pressure, and very satisfied. I have my Toyotas serviced at this dealer as well. The service department is fast and courteous at all times and gives me great deals that help me as a single mom sending her college kid off to University. He will now drive the Corolla. :) A happy mom knowing her kid will be driving a safe car is a relaxed mom. :) Thank you, Serge Sajous for your professional service. I appreciate that and Sheehy Toyota for your honest and professional dealership. You have a loyal client in me. :) (Also, Valerie provided excellent service and explained everything in detail so I understood what I was signing. She made it very easy and she was very professional and friendly as well. GREAT TEAM!) More
Love this dealership! Everyone was great. A special thank you to Mr. Lee Ellerby. He assisted us (especially me) in deciding on the perfect vehicle. He worked to get us Everyone was great. A special thank you to Mr. Lee Ellerby. He assisted us (especially me) in deciding on the perfect vehicle. He worked to get us the best possible deal. Thank you! Lee took time to show me everything I needed to know to operate my new 4 Runner. He even set my phone up for me. We will definitely be back. More