Sheehy Toyota of Stafford
Stafford, VA
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First rate customer service I was extremely happy with the 2 salesman I worked with Jimmy Rhody and Tom Zink. Zink tookj me for the test drive in the new Tacoma and was extremely I was extremely happy with the 2 salesman I worked with Jimmy Rhody and Tom Zink. Zink tookj me for the test drive in the new Tacoma and was extremely thorough in going over all the trucks features. Jimmy Rhody actually handled the sale and helped me get the best deal possible and was a real pleasure to do business with, extremely punctual in answering my emails. More
Sheehey Service poor and getting worse I've been going to Toyota of Stafford for 5 yrs and the service and technicians get worse and worse. The last 3 times I have had to tell them what th I've been going to Toyota of Stafford for 5 yrs and the service and technicians get worse and worse. The last 3 times I have had to tell them what the solutiin was after ai havr paid them for something that totally was not even close. They have ripped me off for the last time. Often the car is there all day and they do not even look at it until evening and then make up a phony diagnostic. Dealings with them is throwing good money away. Buyer be aware gi somwhere else. More
Customer service was great. The sales man took his time to explain all my questions and went above beyond that i was take care of. After the sales of the vehicle, he took time an The sales man took his time to explain all my questions and went above beyond that i was take care of. After the sales of the vehicle, he took time and walk me through knowing basic things about the vehicle without reading the manual. More
New car purchase Carlos and Markell provided the best customer service that I have ever had when buying a new car. They were not pushy. They were very concerned abou Carlos and Markell provided the best customer service that I have ever had when buying a new car. They were not pushy. They were very concerned about my needs and wishes and ensured that I got exactly what I wanted. And I am so happy with my new RAV 4! More
Outstanding Staff and Incredible Customer Service I finalized a deal with them today for my 2017 Tacoma and I couldn't have asked for a better staff to work with me through the entire process. I speci I finalized a deal with them today for my 2017 Tacoma and I couldn't have asked for a better staff to work with me through the entire process. I specifically coordinated with Michael Rotolo and Kent Smith who were both very helpful in finding me exactly what I want. After some initial confusion on what came with a certain trim package, they cleared everything up and got me the best deal they could give. Really outstanding experience compared to the other dealerships I had met with, would recommend them every time! More
Excellent service Jimmy Leveque was really great throughout my buying process. He was very attentive, warm and personable throughout. The service he offered me from sel Jimmy Leveque was really great throughout my buying process. He was very attentive, warm and personable throughout. The service he offered me from selection to making sure i had every concievable option was outstanding. I never once felt pressured to commit to anything that wan’t my own choice. I consider his service and demeanour exceptional in all ways. The finance department and management (Valerie and Kent) was also very friendly and provided me with everything I needed for my buying decisions. I would definitely recommend this dealership to anyone in the market for a new or used Toyota. More
Awesome Service!! My husband and I had brought my 2011 Toyota Corolla in for service on the tires., because the valve stems were seized on my tires. While I was waiting My husband and I had brought my 2011 Toyota Corolla in for service on the tires., because the valve stems were seized on my tires. While I was waiting, my husband convinced me to look for a newer Corolla. I really was not in the mood for a new car but I went along with it. The only sales person we saw on the floor at 9am was Jerry Silsley. He was very professional in asking if I was interested and he was great in assisting us in the application process. That part went smoothly. Then the hard part was financing, thats where we met Markell Robinson!!! He IS AN ANGEL!! My nerves was such a mess because I did not think that I could qualify. He took his time and broke down everything for my husband and I and put my nerves at ease. These 2 gentleman made our dreams come true when we left the lot with our 2018 TOYOTA COROLLA!!! This place is so awesome!!! And I will definitely be sending friends and family to this locations. These gentlemen know their stuff. They keep it real and they do not sugarcoat anything. Every question I asked them, they answered truthfully and honestly. They truly are my Miracle Workers, because they worked a miracle today.Thank You So Much Again Gentlemen!!! Happy Holidays. More
Toyota C-HR - Great Experience! I was interested in trading in my Q50 to reduce my expenses and get myself into a more reliable vehicle with great space, MPG, and cheap insurance. I I was interested in trading in my Q50 to reduce my expenses and get myself into a more reliable vehicle with great space, MPG, and cheap insurance. I met all these marks with the C-HR. Although I can be a tough client at negotiating, Serge and Kent were awesome at trying to find a middle ground where everyone wins. I was able to minimize my trade loss and come out with a great 60 month 0% APR loan and reduced my monthly expenses by at least $50-$70 from my 2014 Q50; however, I had a new 2018 C-HR! Great job, guys. More
Outstanding Service! My wife and I went to Sheehy Toyota in Stafford to look at the possibility of purchasing a new vehicle. When we decided to test drive a Tacoma, my wif My wife and I went to Sheehy Toyota in Stafford to look at the possibility of purchasing a new vehicle. When we decided to test drive a Tacoma, my wife found a sales rep (Tom) who readily assisted with getting the keys and letting me test drive the truck. Tom was very knowledgeable about the workings and parts of the Tacoma and was able to easily answer any and all questions asked, and there were many. Tom stayed with us and kept us fully informed throughout the entire process even though the dealership had closed and he should have been home with his family. Great experience and will definitely go back for our future car purchases! More
Great care @ Sheehy Toyota of Stafford Shawn was very professional and courteous when my family and I went to get a used VW Golf Sportswagon. The man knew what he was doing and did a fantas Shawn was very professional and courteous when my family and I went to get a used VW Golf Sportswagon. The man knew what he was doing and did a fantastic job. Keep up a good work Shawn. More